Food & Beverage Supervisor (Hotel Swexan)

Seagoville, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $41,600.00 - $67,300.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

flexible schedule

Job Description

Harwood Hospitality Group is Dallas' premier hospitality owner-operator, recognized for its innovative approach to creating vibrant and memorable experiences through its diverse portfolio of properties and venues. The group is renowned for its commitment to quality, culture, and community, which is exemplified in its latest venture, Hôt el Swexan located in the Harwood District. This hotel is the first of its kind in the district and represents a multi-generational vision that blends the essence of some of the world’s greatest cities like New York, London, and Paris into a unique, contemporary lodging experience. Hôt el Swexan transcends typical hospitality offerings by fusing classic and modern design with cultural richness, making it both a local hotspot and an international destination. Guests at the hotel enjoy an immersive and elegant environment that encourages exploration, connection, and celebration. The ambiance caters to a diverse clientele, including locals and visitors, young and old, making it a dynamic and inclusive gathering place. The hotel prides itself on being intimate yet expansive, offering a variety of experiences that range from quiet solitude to lively social encounters, ensuring memorable stays and repeat visits.

The role of Food and Beverage Supervisor at Hôt el Swexan is a critical leadership position within the hotel’s Food and Beverage department. Reporting directly to the General Manager of Outlets, the supervisor will play a pivotal role in maintaining operational excellence across all food and beverage venues within the hotel. This position demands a highly organized individual with a comprehensive understanding of all venues, products, and services to assist management in the seamless execution of daily operations. The supervisor will oversee scheduling, system maintenance, staff coordination, and the implementation of training materials to ensure consistent quality service delivery. Additionally, this role involves active engagement with guests and team members to foster an environment of exceptional hospitality. The supervisor’s responsibilities also include analyzing operational reports, identifying trends to improve efficiency, and ensuring that guest requests and needs are met promptly with the utmost professionalism. This position offers an excellent opportunity for candidates with strong knowledge of the restaurant industry, superior communication skills, and a passion for delivering memorable guest experiences. Employment is full-time, and candidates should be prepared for a flexible schedule that includes nights, weekends, and holidays, reflecting the dynamic nature of the hospitality industry.

Job Requirements

1-3 years of experience in restaurant industry
strong knowledge of food and beverage
impeccable and flexible guest communication skills
ability to multitask and function independently and in a team atmosphere
a high school diploma or equivalent
positive and progressive thinking, problem solving and promoting
speak with others using clear and professional language
ability to handle operational demands with a high degree of professionalism, operating often with time sensitive deadlines
proficient computer skills and knowledge
ability to work a flexible schedule including nights, weekends, and holidays
knowledge of MICROS preferred
TABC and Food Handlers Certifications required

Job Qualifications

1-3 years of experience in restaurant industry
strong knowledge of food and beverage
impeccable and flexible guest communication skills
ability to multitask and function independently and in a team atmosphere
a high school diploma or equivalent
positive and progressive thinking, problem solving and promoting
speak with others using clear and professional language
ability to handle operational demands with a high degree of professionalism, operating often with time sensitive deadlines
proficient computer skills and knowledge
ability to work a flexible schedule including nights, weekends, and holidays
knowledge of MICROS preferred
TABC and Food Handlers Certifications required

Job Duties

assist management team with the organization of daily operations
assist with maintaining accurate system office systems and records
participate in staff meetings as required
work with management team to ensure proper scheduling of team members
assist with system management and administration
support various outlets with the planning and implementation of new training materials
respond to written or phone inquiries and determine proper routing for action
meet and exceed guest expectations by ensuring the team provides positive and courteous service and teamwork
ensure that all special requests are handled in an efficient and timely manner
be visible, hands on, and ensure a strong personal presence in front of house mainly during peak hours and back of house areas
take an active part in guest service duties such as welcoming guests, escorting guests to tables, taking guest orders, clearing tables
perform other duties as assigned