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FOOD & BEVERAGE SUPERVISOR

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Free room nights
Discounted room rates for friends and family
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Free parking
Paid Time Off
Paid Family Bonding Time
Adoption assistance
Tuition Reimbursement
Employee stock purchase plan
Retail Discounts

Job Description

Hyatt Regency Baytown - Houston is part of the globally recognized Hyatt Hotels Corporation, a leading hospitality company known for its commitment to excellence and guest satisfaction. Hyatt Regency Baytown is a newly opened property that offers a vibrant and dynamic work environment, perfect for hospitality professionals looking to grow their careers. As a Hyatt Regency hotel, it emphasizes quality service, a diverse and inclusive workplace, and professional development opportunities for its employees. The hotel is strategically located to provide guests with convenient access to local attractions, events, and business activities, making it a preferred destination for both leisure and corporate travelers.

Joining the Hyatt Regency Baytown team means becoming part of a supportive and collaborative culture that values empathy, integrity, respect, inclusion, experimentation, and wellbeing. These core values guide the team’s daily interactions and the overall guest experience. Hyatt also emphasizes equal opportunity employment, ensuring that all team members are treated with fairness and respect regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The role of Food & Beverage Supervisor at Hyatt Regency Baytown is crucial in maintaining the highest standards of hospitality. This position involves overseeing daily operations across various Food & Beverage outlets including the restaurant, lounge, market, and banquet services. The supervisor is responsible for ensuring exceptional guest service and adherence to the Hyatt brand standards. This requires a hands-on leadership style to motivate and support the Food & Beverage team effectively. The role also demands excellent communication skills and a strong passion for delivering memorable guest experiences, which aligns perfectly with Hyatt's dedication to outstanding hospitality.

As a Food & Beverage Supervisor, you will be supporting the Food & Beverage leadership team with smooth and efficient operations. You’ll be expected to handle diverse responsibilities, from direct customer engagement to managing inventory and coordinating with other departments. This dynamic role requires adaptability and a willingness to work flexible schedules, including nights, weekends, holidays, and varied shifts. Success in this role will mean ensuring that all guests receive upscale, attentive service in all dining areas, and that Hyatt’s food and beverage outlets operate seamlessly.

Furthermore, Hyatt Regency Baytown offers significant benefits that contribute to employee wellbeing and work-life balance. These benefits include free room nights, discounted room rates for friends and family, comprehensive medical, dental, and vision insurance with just a 30-day waiting period, a 401K retirement plan with company match, free parking, generous paid time off, paid family bonding time and adoption assistance, tuition reimbursement, an employee stock purchase plan, and discounts at major retailers such as Apple, AT&T, Verizon, and Headspace. These tangible benefits reflect Hyatt’s commitment to rewarding its employees for their contributions and supporting their personal and professional growth.

Overall, a career with Hyatt Regency Baytown invites hospitality professionals to join a progressive property with a global reputation, a culture that nurtures growth and inclusion, and a role that offers both challenge and opportunity in the fast-paced Food & Beverage environment.

Job Requirements

  • 1-2 years of food and beverage or hospitality experience
  • Supervisory experience preferred
  • Strong leadership and interpersonal skills
  • Excellent communication skills
  • High attention to detail
  • Ability to work flexible schedules including nights, weekends, holidays
  • Knowledge of banquet service and restaurant operations preferred
  • Proficiency in POS systems and Microsoft Office

Job Qualifications

  • 1-2 years of food and beverage or hospitality experience
  • Supervisory experience preferred
  • Strong leadership skills
  • Excellent verbal and written communication
  • High attention to detail
  • Problem-solving abilities
  • Ability to work flexible schedules
  • Knowledge of banquet and restaurant operations preferred
  • Proficiency in POS systems and Microsoft Office

Job Duties

  • Support daily operations of food and beverage outlets
  • Ensure exceptional guest service
  • Maintain Hyatt brand standards
  • Assist leadership team in restaurant, lounge, market, and banquet operations
  • Motivate and guide team members
  • Communicate effectively with staff and guests
  • Implement problem-solving to resolve issues

Job Criteria

Experience

Mid Level (3-7 years)


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