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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
Bonuses
team events
Job Description
Hotel Drover is a distinguished hospitality establishment located in the historic Fort Worth Stockyards, delivering authentic Texas hospitality inspired by the pioneering spirit of the American West. As a proud member of the Autograph Collection, Hotel Drover offers guests a unique and memorable lodging experience that honors the legendary cowboys who drove cattle across vast plains to market. Embracing the rich cultural heritage of the Fort Worth Stockyards, the hotel creates an atmosphere where visitors are welcomed with a genuine Texas spirit characterized by warmth, friendliness, and a sense of community. At Hotel Drover, the legacy of the drover is... Show More
Job Requirements
- 2+ years of related experience in food & beverage or hospitality
- 1+ year of supervisory or lead-level experience
- Ability to communicate clearly, professionally, and respectfully
- Flexible schedule - must be available to work evenings, weekends, and holidays
- Ability to remain calm and solution-oriented in fast-paced or high-pressure environments
- Must be able to obtain TABC and Food Handler certifications within 30 days of employment
- Strong interpersonal and collaboration skills
- Embody our core values: hit the mark, every time, blaze new trails, spark warmth, be intentional, honor all, do right, stay curious
Job Qualifications
- 2+ years of related experience in food & beverage or hospitality
- 1+ year of supervisory or lead-level experience
- Ability to communicate clearly, professionally, and respectfully
- Flexible schedule - must be available to work evenings, weekends, and holidays
- Ability to remain calm and solution-oriented in fast-paced or high-pressure environments
- Must be able to obtain TABC and Food Handler certifications within 30 days of employment
- Strong interpersonal and collaboration skills
- Embody our Core Values: Hit the Mark, Every time, Blaze New Trails, Spark Warmth, Be Intentional, Honor All, Do Right, Stay Curious
- Previous hotel, resort, or luxury service experience preferred
- Strong multitasking, time management, and organizational abilities preferred
- Strong problem-solving skills with the ability to identify issues and recommend solutions preferred
- Experience in developing or supporting training programs for frontline staff preferred
Job Duties
- Ensure all team members are working cohesively to provide an elevated, seamless, and guest-focused dining experience across all F&B outlets
- Monitor employee grooming, attire, and adherence to uniform standards, address deficiencies promptly and professionally
- Perform and oversee opening and closing procedures, including setup of supplies, side work, cleaning, equipment checks, and securing work areas
- Inspect dining, service, and storage areas for cleanliness, organization, FIFO compliance, and alignment with safety and sanitation standards
- Conduct regular inventory counts and place requisitions to ensure proper stock levels of food, beverages, tools, and supplies
- Circulate throughout dining areas to monitor guest flow, seating availability, service quality, and overall guest well-being
- Support operational communication with Marketing regarding events, activations, promotions, and outlet updates
- Maintain strict compliance with all food handling, sanitation, TABC, and safety policies (local, state, and company)
- Uphold high standards of hygiene, uniform appearance, and overall professionalism within the department
- Resolve guest concerns within scope of authority
- escalate when appropriate
- Document and communicate notable issues to leadership and Security as needed
- Provide leadership coverage across outlets when managers are off property or on vacation
- Develop, implement, and reinforce operational SOPs that support efficiency, safety, quality, and cost savings
- Model Hotel Drover’s core values and foster a workplace culture rooted in hospitality, respect, communication, and Legendary Service
- All other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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