Food & Beverage Supervisor

ASM Global is a world-leading company specializing in the management of public assembly facilities. With a firm commitment to excellence and innovation, ASM Global operates numerous venues across various locations, providing premier event experiences. Their venues include convention centers, stadiums, arenas, and theatres, where large-scale public and private events are conducted seamlessly. The Albuquerque Convention Center (ACC), part of ASM Global’s portfolio, is a well-known facility that hosts a diverse range of events ranging from conventions and conferences to banquets and concerts. ACC stands as a vital hub in Albuquerque for business gatherings and social functions, delivering top-tier services and amenities for event success.

The Food & Beverage Supervisor position at the Albuquerque Convention Center is a part-time, non-exempt role that reports directly to the Director of Food & Beverage. This supervisory role plays a critical part in the operational management of food and beverage services during event days. The Food & Beverage Supervisor oversees the preparation and execution of food service across concession stands, banquet settings, and bar areas, ensuring that all areas are fully set up before guests arrive. This position requires dynamic leadership skills to supervise, train, and coordinate food and beverage staff effectively, maintain service standards, and uphold responsible alcohol service policies. The supervisor ensures that all staff adhere to company protocols and departmental procedures, cultivating a positive and professional environment both for employees and guests.

The role demands detailed oversight during events, including managing staff performance, monitoring inventory levels, and maintaining equipment necessary for food service operations. The Food & Beverage Supervisor is also expected to provide excellent guest service by delivering courteous and professional interactions. They are instrumental in troubleshooting issues, responding quickly to both internal and external challenges, and ensuring operations run smoothly. An essential aspect of the job includes conducting pre-function meetings to address operational plans and last-minute changes, which highlights the need for agility and problem-solving capabilities.

Additionally, the Food & Beverage Supervisor at ASM Global’s Albuquerque Convention Center must be well-versed in food and beverage menu items to assist with financial transactions, upselling, and effectively answering guests’ inquiries. Emphasis on cleanliness, organization, and safety of service areas is a priority, with the supervisor leading by example and supporting the opening and closing duties of the concession and bar staff. This position also plays a key role in maintaining high morale among team members by fostering a cooperative and harmonious workplace.

Candidates for this role should have prior supervisory experience in food and beverage services, exceptional communication skills, and flexibility to adapt to variable event schedules and environments. ASM Global’s commitment to diversity and inclusion encourages applicants from all backgrounds, including women, minorities, individuals with disabilities, and protected veterans, to apply. The company seeks people who can contribute to delivering memorable event experiences within one of the premier public assembly venues managed by ASM Global.