Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Paid Time Off
Paid lunch breaks
Complimentary employee meals
Employee events
employee loyalty program
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Truckee Gaming is a premier gaming and entertainment company dedicated to providing an exceptional experience for both guests and employees. Known for its dynamic and engaging work environment, Truckee Gaming is committed to nurturing talent and fostering a culture that prioritizes respect, teamwork, and professional growth. Employees at Truckee Gaming enjoy a variety of perks that enhance their work experience, including paid time off after just 90 days, with options to cash out annually. Additionally, the company offers paid lunch breaks, complimentary employee meals during shifts, and frequent employee events to build camaraderie and a positive workplace atmosphere. A comfortable break area and an employee loyalty program further exemplify the company's dedication to making every workday enjoyable and rewarding. Comprehensive insurance plans, including affordable medical, dental, and vision coverage, contribute to the overall well-being of Truckee Gaming’s workforce.
The Food & Beverage Supervisor role at Truckee Gaming plays a vital part in maintaining the high standards for guest service and operational excellence within the restaurant. Reporting directly to the Restaurant Manager, the Food & Beverage Supervisor is responsible for assisting with the supervision of daily restaurant operations to ensure smooth service and guest satisfaction. This position combines leadership with hands-on duties to guide and support front-of-house staff effectively. Key responsibilities include training and guiding team members to uphold service standards, assigning tasks, handling guest inquiries and complaints, and ensuring overall cleanliness and organization within the service areas.
Moreover, the role requires maintaining comprehensive knowledge of the menu, specials, and ongoing promotions to provide accurate information to guests and staff alike. The Food & Beverage Supervisor also collaborates with the Food and Beverage Manager in resolving any employee disputes and assists with product ordering and scheduling. Proficiency with Microsoft Office applications such as Word, Excel, and Outlook is essential for managing schedules and communication efficiently.
This position demands a proactive approach to guest service, adapting quickly to daily operational challenges and demonstrating leadership by example. The ability to provide coverage for front-of-house staff during callouts ensures consistent service delivery, while responsibilities such as reviewing guest feedback and rotating server stations promote fairness and quality control. With a focus on sanitation and appearance standards, the Food & Beverage Supervisor ensures the front-of-house areas meet the company’s expectations for a welcoming and professional environment. This role is perfect for individuals with strong leadership skills, a passion for hospitality, and a commitment to enhancing the guest experience within a bustling, high-energy restaurant setting at Truckee Gaming.
The Food & Beverage Supervisor role at Truckee Gaming plays a vital part in maintaining the high standards for guest service and operational excellence within the restaurant. Reporting directly to the Restaurant Manager, the Food & Beverage Supervisor is responsible for assisting with the supervision of daily restaurant operations to ensure smooth service and guest satisfaction. This position combines leadership with hands-on duties to guide and support front-of-house staff effectively. Key responsibilities include training and guiding team members to uphold service standards, assigning tasks, handling guest inquiries and complaints, and ensuring overall cleanliness and organization within the service areas.
Moreover, the role requires maintaining comprehensive knowledge of the menu, specials, and ongoing promotions to provide accurate information to guests and staff alike. The Food & Beverage Supervisor also collaborates with the Food and Beverage Manager in resolving any employee disputes and assists with product ordering and scheduling. Proficiency with Microsoft Office applications such as Word, Excel, and Outlook is essential for managing schedules and communication efficiently.
This position demands a proactive approach to guest service, adapting quickly to daily operational challenges and demonstrating leadership by example. The ability to provide coverage for front-of-house staff during callouts ensures consistent service delivery, while responsibilities such as reviewing guest feedback and rotating server stations promote fairness and quality control. With a focus on sanitation and appearance standards, the Food & Beverage Supervisor ensures the front-of-house areas meet the company’s expectations for a welcoming and professional environment. This role is perfect for individuals with strong leadership skills, a passion for hospitality, and a commitment to enhancing the guest experience within a bustling, high-energy restaurant setting at Truckee Gaming.
Job Requirements
- High school diploma or equivalent work experience
- Must possess and maintain Nevada Gaming Registration
- Must possess and maintain TAM Card
- Must possess and maintain Southern Nevada Food Handler Card
- Must be at least 21 years of age
Job Qualifications
- High school diploma or equivalent work experience
- Proficiency with Microsoft Office applications such as Word, Excel, and Outlook
- Strong leadership and communication skills
- Experience in a supervisory role within food and beverage or restaurant operations
- Knowledge of food safety and sanitation standards
- Ability to handle guest complaints and resolve conflicts effectively
- Familiarity with restaurant scheduling practices
Job Duties
- Train and guide staff to maintain service standards
- Provide direction and assign tasks to front-line employees
- Maintain knowledge of the full menu, specials, and restaurant promotions
- Ensure guest satisfaction and resolve disputes or complaints promptly
- Communicate work-related issues to management, including employee relations, performance, facility, or safety concerns
- Assist front-of-house staff with seating guests, clearing tables, ringing out guests, setting tables, and taking drink orders
- Ensure quality of ingredients, preparation, presentation, and correct food temperatures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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