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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $36,800.00 - $59,600.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Legends Global is a renowned leader in managing privately operated public assembly venues, with a strong reputation for delivering exceptional service across multiple event types. They specialize in partnering with premier arenas and stadiums to ensure each public assembly experience is seamlessly managed from start to finish. Legends Global's commitment to operational excellence and customer satisfaction makes them a top choice for stakeholders and clients alike. Their presence in the events industry encompasses a wide variety of venues and clients, focusing heavily on providing expertly managed food and beverage services that enhance event experiences.
Currently, Legends Global has... Show More
Currently, Legends Global has... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of two years of customer service experience
- Strong computer skills including PowerPoint, Excel and Word
- Ability to type at least 50 words per minute
- Flexible to work nights, weekends and holidays
- Must maintain Manager Serv Safe certification and other required food and liquor permits
- Strong leadership and interpersonal skills
- Ability to work independently with minimal supervision
- Professional demeanor and confidentiality with company and staff information
- Ability to multitask in a fast-paced environment
- Must be willing to accept change and constructive feedback
Job Qualifications
- High school diploma or equivalent
- Minimum of two years of customer service experience
- Strong interpersonal skills
- Analytical and detail oriented
- Strong computer skills including PowerPoint, Excel, Word
- Typing speed no less than 50 wpm
- Technologically savvy with high proficiency in Microsoft Office programs
- Ability to work extended or irregular hours including nights, weekends and holidays
- Strong leadership skills
- Excellent client relationship management skills
- Professional demeanor
- Strong written, verbal and interpersonal communication skills
- Ability to function in a fast-paced team environment
- Self-starter with initiative in problem solving
- Willingness to help throughout the entire Food & Beverage Department
- Interest in self-development and learning
Job Duties
- Assist department managers as directed
- Responsible for managing check in / uniform room for part time staff
- Maintain accurate inventory of all uniforms
- Maintain Manager Serv Safe certification as well as Serv Safe Alcohol and Serv Safe Allergens certifications
- Keep record of all food and liquor permits for part time staff
- Follow all rules and regulations applicable at Pinnacle Bank Arena
- Coordinate scheduling for part time staff, non-profit groups, temp agency staff and other contractors
- Prepare schedules using scheduling software and update changes
- Recruit and maintain database for non-profit groups and prepare event reports
- Communicate scheduling issues to F&B Operations Managers
- Mitigate scheduling conflicts and adjust schedules based on leave requests and availability
- Maintain call off/absence spreadsheet
- Print check in paperwork for events
- Work with Food & Beverage Managers on recruiting, training, and staffing
- Update and maintain staff training manuals including SOPs
- Provide excellent customer service to clients and vendors
- Demonstrate flexibility, multitasking ability and professionalism
- Work with staff patiently to keep them engaged
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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