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Job Overview
Compensation
Salary
Range $60,000.00 - $65,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical
Vision
Dental
401k
employee discount
Paid Time Off
Job Description
Running Aces Casino Hotel Racetrack, located at 15201 Running Aces Blvd, Columbus, MN 55025, is a premier entertainment destination offering a unique combination of casino gaming, hotel accommodations, and exciting live racetrack events. As one of the leading hospitality and gaming establishments in the region, Running Aces provides top-notch services and amenities to guests while maintaining a strong commitment to excellence and customer satisfaction. The venue attracts a diverse clientele looking for quality entertainment, dining experiences, and comfortable lodging in a vibrant atmosphere. This dynamic environment calls for skilled professionals who can uphold the brand's reputation and contribute to a positive guest experience.
The Food and Beverage Shift Manager plays a critical role within the Food & Beverage Department, tasked with ensuring excellent customer service and smooth operational execution during evening and overnight shifts, including weekends and holidays. This managerial position requires strong leadership skills to oversee daily activities, manage staff performance, and maintain compliance with company policies. The Shift Manager is responsible for enforcing performance standards, handling scheduling, training, and managing employee performance to optimize service quality and efficiency. Through effective resource management, the Shift Manager aims to create a seamless experience for guests while maximizing cost-effectiveness against established budgets and revenue targets.
In addition to daily operational oversight, the Food & Beverage Shift Manager serves as a key liaison between staff and senior management, escalating issues and providing actionable insights to improve processes. This role requires excellent communication abilities and the capacity to provide constructive feedback and coaching to employees with varying levels of experience. The successful candidate will have the autonomy to set priorities and coordinate special projects as directed by the Director of Food & Beverage. The position offers full-time employment with a comprehensive benefits package that includes medical, vision, and dental coverage, a 401(k) plan, employee discounts, and paid time off such as PTO, sick leave, bereavement, ESST, and holidays.
This role demands a candidate who is not only adept at managing multiple priorities but also proficient in handling confidential information with discretion and professionalism. To qualify, candidates must be capable of obtaining and maintaining a Minnesota Class III Gaming License, ensuring compliance with regulatory requirements specific to the gaming and hospitality industry. Compensation for the Food & Beverage Shift Manager position will reflect the candidate's experience, qualifications, and consideration of internal salary equity. This is an excellent opportunity for someone passionate about hospitality management and eager to contribute to a leading entertainment venue's ongoing success.
The Food and Beverage Shift Manager plays a critical role within the Food & Beverage Department, tasked with ensuring excellent customer service and smooth operational execution during evening and overnight shifts, including weekends and holidays. This managerial position requires strong leadership skills to oversee daily activities, manage staff performance, and maintain compliance with company policies. The Shift Manager is responsible for enforcing performance standards, handling scheduling, training, and managing employee performance to optimize service quality and efficiency. Through effective resource management, the Shift Manager aims to create a seamless experience for guests while maximizing cost-effectiveness against established budgets and revenue targets.
In addition to daily operational oversight, the Food & Beverage Shift Manager serves as a key liaison between staff and senior management, escalating issues and providing actionable insights to improve processes. This role requires excellent communication abilities and the capacity to provide constructive feedback and coaching to employees with varying levels of experience. The successful candidate will have the autonomy to set priorities and coordinate special projects as directed by the Director of Food & Beverage. The position offers full-time employment with a comprehensive benefits package that includes medical, vision, and dental coverage, a 401(k) plan, employee discounts, and paid time off such as PTO, sick leave, bereavement, ESST, and holidays.
This role demands a candidate who is not only adept at managing multiple priorities but also proficient in handling confidential information with discretion and professionalism. To qualify, candidates must be capable of obtaining and maintaining a Minnesota Class III Gaming License, ensuring compliance with regulatory requirements specific to the gaming and hospitality industry. Compensation for the Food & Beverage Shift Manager position will reflect the candidate's experience, qualifications, and consideration of internal salary equity. This is an excellent opportunity for someone passionate about hospitality management and eager to contribute to a leading entertainment venue's ongoing success.
Job Requirements
- Ability to obtain and maintain a Minnesota Class III Gaming License
Job Qualifications
- Excellent verbal and written communication skills
- Ability to handle multiple projects simultaneously, including organizational skills
- Ability to set priorities for Department
- Ability to handle confidential information
- Ability to deliver to feedback to people with varying levels of experience
Job Duties
- Enforces performance standards, policies and procedures in the Food & Beverage Department to ensure compliance with Company expectations
- Responsible for scheduling, training and performance management of Food & Beverage employees to ensure staffs compliance with all customer service and operational needs
- Ensure all day-to-day operations run in the most efficient way possible
- Reviews and approves all recommendations to hire, transfer, suspend, promote, discharge, evaluate, assign and disciple all Food & Beverage employees in a fair and equitable manner
- Maximizes cost effectiveness within the Department, by creating and ensuring compliance with established budget, labor and revenue benchmarks
- Responsible for the intake, review and action of customer complaints in Food and Beverage
- Monitors and evaluates job performance of Food and Beverage employees and managers, to provide feedback and coaching in order to enhance skills
- Escalates operational deficiencies to Director of Food & Beverage
- provides suggestions from leadership team on recommendations for improvement
- Sets priorities for the Food and Beverage team
- Special projects and other tasks as needed by Director of Food & Beverage
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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