Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
Professional development opportunities
Employee wellness programs
Job Description
TPC Louisiana is an acclaimed championship golf course located just 15 miles outside of downtown New Orleans in Avondale, Louisiana. Renowned for hosting the state's only PGA TOUR event, the Zurich Classic of New Orleans, TPC Louisiana has established itself as a premier destination for golf enthusiasts and spectators alike. The course features a unique stadium design that brings fans closer to the action on every hole, delivering an engaging and thrilling spectator experience. Each year, TPC Louisiana is recognized in GolfWeek's prestigious list of "Best Courses You Can Play," reflecting its outstanding quality and commitment to excellence.
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Job Requirements
- High school diploma or equivalent
- One to two years of experience in food and beverage service
- Ability to stand and walk for extended periods
- Capability to lift and move up to 25 pounds
- Availability to work early mornings, late nights, weekends, and holidays
- Compliance with state and federal alcohol service regulations
- Excellent customer service skills
Job Qualifications
- Thorough knowledge of food and beverage service procedures
- High school education or equivalent
- One to two years of food and beverage service experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong attention to detail
- Ability to handle cash and credit transactions accurately
Job Duties
- Greet all arriving guests at assigned station in a pleasant manner, making them feel welcome and at ease
- Communicate menu specials and changes
- answer questions and take guest orders accurately
- Ensure that work stations are properly refilled at the beginning and end of every shift
- Advise supervisor of any member/guest complaints so they can be immediately and professionally resolved
- Participate in the continuous cleaning and up-keep of all Food and Beverage areas
- Serve food and beverage items that meet strict standards, as outlined by the menu specifications work sheets
- Prepare and serve soft beverages according to specifications prescribed by standard operating procedures
- Perform all assigned side work duties (polishing, rolling, organization, etc.)
- Keep all stock prepared and ready for use on each shift
- Maintain accountability of cash tips ensuring there be no commingling with any cash bank
- Handle and count cash make accurate change, record credit cards from guests, as well as member charges, as prescribed by standard operating procedures
- Complete requisition forms for all supplies as needed
- Use the proper garnishes, china, glassware, and flatware for all food and beverages
- Ensure that the Director of Food and Beverage/Dining Room Manager or captain is informed of members/guests who may be intoxicated
- Any member/guest who is clearly intoxicated is NOT to be served
- Open dining room, grill and/or pub, ensuring that the area is clean and accommodating at all times, and in accordance with established quality standards
- Handle any problem that might arise both courteously and professionally
- Maintain responsibility for par stock inventory control on a daily basis
- Set-up and break down dining room tables, banquet tables, chairs, display tables, and carts, theme decorations and other equipment to accommodate the operation as required by the reservation book and/or special event plan, banquet event order or diagram
- Understands members and guests comments and complaints and forwards that information immediately to supervisor
- Ensure compliance with operating guidelines as it relates to the R.A.M. or Tips programs, as well as operating within all State and Federal Laws, Rules and regulations relating to Alcohol, Cigarette and Tobacco Division
- Operate within all guidelines, policies, standards, and constraints as established by PGA TOUR Golf Course Properties, Inc.
- Verify the accuracy of all charges (member and otherwise) to ensure proper posting to accounts
- Ensure that service procedures are adhered to as outlined in the TPC Brand Standards
- Special projects or other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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