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Food & Beverage Server- (Part-Time)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $11.61
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Work Schedule

Day Shifts
Weekend Shifts

Job Description

TPC Twin Cities is a prestigious private golf course located in Blaine, Minnesota, just north of the vibrant metropolitan area of Minneapolis and St. Paul. This par-72, 7,513-yard championship golf course is renowned for its thoughtful design by the legendary Arnold Palmer, offering an exceptional and challenging experience across 18 holes spread over 235 acres of beautiful countryside. The course harmonizes with the rolling natural terrain of a former sod farm, blending elements such as Bentgrass tees, fairways, and greens with native prairie grasses, scenic wetlands, and 27 water bodies. This remarkable setting not only provides a world-class golfing experience but also serves as the esteemed venue for the PGA TOUR’s 3M Open, one of the most prestigious tournaments on the tour schedule.

As a part of the well-respected TPC Network, TPC Twin Cities operates with a commitment to maintaining the high standards set forth by the PGA TOUR. This commitment extends beyond the fairways and greens, encompassing a total guest experience through exceptional customer service and hospitality. Joining the team at TPC Twin Cities means becoming part of this highly esteemed network with opportunities for a rewarding career in the golf and hospitality industry.

The Food & Beverage Server role at TPC Twin Cities is a key position within its foodservice operations, tasked with delivering outstanding service to members and guests. The position demands a professional and courteous demeanor to ensure all newly seated guests are immediately attended to, orders are taken accurately, and food and beverage requests are fulfilled promptly. Servers act as the frontline representatives of the club’s hospitality standards, making each guest feel welcome and at ease.

This role is integral to maintaining the smooth operation of the dining areas, including the grill and pub, and requires adherence to the TPC’s brand standards and service procedures. A Food & Beverage Server is responsible for multiple tasks ranging from greeting guests, communicating menu specials and changes, serving food and beverages to precise quality and presentation standards, to managing cash transactions with integrity and accuracy. Additionally, maintaining cleanliness and readiness of workstations, assisting with setting up and breaking down dining areas for various functions, and promptly addressing any guest concerns are fundamental components of the job.

The position operates within a dynamic environment that requires flexibility, including early morning, late night, weekend, and holiday shifts to meet the needs of the club’s members and guests. Servers must uphold regulatory compliance related to alcohol service regulations and club policies, ensuring a safe and enjoyable environment for all. While this role does not require supervisory responsibilities or travel, it demands an individual who is detail-oriented, dependable, and committed to excellence in guest service.

Compensation for this position starts at $11.61 per hour, with additional income potential through gratuities. TPC Twin Cities offers a work environment that values professionalism, caters to employee growth within the hospitality and golf industry, and provides the opportunity to work at one of the premier golf venues in the country.

Job Requirements

  • High school diploma or equivalent
  • one to two years experience in food and beverage service
  • ability to stand and walk for extended periods
  • ability to lift up to 25 pounds
  • good communication skills
  • must be at least 18 years old
  • ability to work flexible hours including weekends and holidays
  • adherence to all safety and health regulations
  • ability to handle cash and transactions responsibly

Job Qualifications

  • Thorough knowledge of food and beverage service procedures
  • high school education or equivalent
  • one or two years additional experience in food and beverage service
  • ability to communicate effectively with guests
  • attention to detail in service and presentation
  • ability to handle cash and credit card transactions accurately
  • ability to work flexible shifts including early mornings, late nights, weekends, and holidays
  • customer service orientation
  • ability to work as part of a team

Job Duties

  • Greet all arriving guests at assigned station in a pleasant manner, making them feel welcome and at ease
  • communicate menu specials and changes
  • answer questions and take guest orders accurately
  • ensure that work stations are properly refilled at the beginning and end of every shift
  • advise supervisor of any member/guest complaints so they can be immediately and professionally resolved
  • participate in the continuous cleaning and upkeep of all Food and Beverage areas
  • serve food and beverage items that meet strict standards, as outlined by the menu specifications work sheets
  • prepare and serve soft beverages according to specifications prescribed by standard operating procedures
  • perform all assigned side work duties (polishing, rolling, organization, etc.)
  • keep all stock prepared and ready for use on each shift
  • maintain accountability of cash tips ensuring there be no commingling with any cash bank
  • handle and count cash make accurate change, record credit cards from guests, as well as member charges, as prescribed by standard operating procedures
  • complete requisition forms for all supplies as needed
  • use the proper garnishes, china, glassware, and flatware for all food and beverages
  • ensure that the Director of Food and Beverage/Dining Room Manager or captain is informed of members/guests who may be intoxicated. Any member/guest who is clearly intoxicated is NOT to be served
  • open dining room, grill and/or pub, ensuring that the area is clean and accommodating at all times, and in accordance with established quality standards
  • handle any problem that might arise both courteously and professionally
  • maintain responsibility for par stock inventory control on a daily basis
  • set-up and break down dining room tables, banquet tables, chairs, display tables, and carts, theme decorations and other equipment to accommodate the operation as required by the reservation book and/or special event plan, banquet event order or diagram
  • understands members and guests comments and complaints and forwards that information immediately to supervisor
  • ensure compliance with operating guidelines as it relates to the R.A.M. or Tips programs, as well as operating within all State and Federal Laws, Rules and regulations relating to Alcohol, Cigarette and Tobacco Division
  • operate within all guidelines, policies, standards, and constraints as established by PGA TOUR Golf Course Properties, Inc.
  • verify the accuracy of all charges (member and otherwise) to ensure proper posting to accounts. This may include verifying member numbers, names and/or signatures as well as include obtaining authorization codes on any credit card charges
  • ensure that service procedures are adhered to as outlined in the TPC Brand Standards
  • special projects or other duties as assigned
  • pay $11.61
  • servers are eligible to receive additional compensation in the form of tips/gratuities

Job Criteria

Experience

Mid Level (3-7 years)


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