Food and Beverage Server

JW Marriott Minneapolis Mall of America is part of the renowned JW Marriott brand, an elite segment within Marriott International's luxury portfolio, featuring more than 100 premium properties across gateway cities and resort locations worldwide. This establishment offers an exceptional blend of luxury accommodations, fine dining, and sophisticated guest services, catering to both leisure and business travelers. Marriott International's reputation for quality hospitality and service excellence is upheld with a commitment to creating a welcoming environment not only for guests but also for its associates. JW Marriott dedicates itself to fostering a positive workplace culture, endorsing diversity, teamwork, and associate well-being. The hotel prioritizes career growth, personal fulfillment, and professional training, ensuring associates can thrive while delivering the highest standards of guest care.

The role of Food and Beverage Server at JW Marriott Minneapolis Mall of America is pivotal in delivering a memorable dining experience within the hotel's vibrant Food and Beverage department. This full-time, non-management position is ideally suited for individuals passionate about hospitality and skilled in providing attentive, courteous, and efficient service. The position is set during the day shift and offers an hourly wage of $11.41, with tip eligibility, making it an attractive opportunity for those seeking to build or advance their career in the hospitality sector.

As a Food and Beverage Server, your primary responsibility will be to serve food courses and alcoholic beverages to guests, ensuring timely and accurate order delivery while adhering to the hotel's high standards of service. You will be involved in setting tables suitably for the type of event or service, responding to guest inquiries about menu selections with comprehensive knowledge, and coordinating closely with kitchen staff regarding order specifics, dietary needs, allergy considerations, and product availability. Accuracy in recording transactions using the MICROS point-of-sale system is essential, as is maintaining thorough cleanliness and organization of the service area throughout the shift.

This role requires constant interaction with guests to ensure satisfaction with food and beverage offerings and manage special requests or concerns professionally. The position also entails performing closing duties such as restocking, shutting down service areas, and handling payment processes efficiently and courteously.

A key aspect of working at JW Marriott is strict adherence to company safety and security policies, with diligent reporting of accidents or unsafe conditions, completion of necessary training and certifications, and maintaining a professional appearance and demeanor. The role emphasizes teamwork, effective communication, and supporting coworkers to achieve service goals, all while upholding the brand's values of genuine hospitality and respect for guests and colleagues.

Physical demands include the ability to stand, walk, or sit for extended periods, and perform manual tasks such as lifting, carrying, and moving items of various weights, consistent with hospitality service duties. The Food and Beverage Server will be part of a supportive environment that values confidentiality, protects company assets, and anticipates guest needs to deliver exceptional hospitality consistently.

Joining JW Marriott Minneapolis Mall of America means becoming part of a global network committed to luxury, quality, and community. The hotel champions an inclusive workplace where diverse backgrounds are celebrated, and opportunities for professional development abound. Associates enjoy a collaborative atmosphere focused on empowerment and well-being, ensuring that every team member can perform their best work while contributing to the legacy of wonderful hospitality. The JW Treatment—caring for associates to enable their exceptional guest service—is at the heart of this role, inviting motivated individuals to start or further their purpose-driven careers with one of the world's most respected luxury hotel brands.