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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $11.41
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Training and development programs
Employee assistance program
retirement savings plan
Job Description
JW Marriott Minneapolis Mall of America is part of the renowned JW Marriott brand, an elite segment within Marriott International's luxury portfolio, featuring more than 100 premium properties across gateway cities and resort locations worldwide. This establishment offers an exceptional blend of luxury accommodations, fine dining, and sophisticated guest services, catering to both leisure and business travelers. Marriott International's reputation for quality hospitality and service excellence is upheld with a commitment to creating a welcoming environment not only for guests but also for its associates. JW Marriott dedicates itself to fostering a positive workplace culture, endorsing diversity, teamwork, and associate... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- at least 1 year of related work experience
- ability to communicate clearly and professionally
- ability to stand, sit, or walk for an extended period
- ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
- ability to move, lift, carry, push, pull, and place objects weighing in excess of 50 pounds with assistance
- ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Job Qualifications
- High school diploma or G.E.D. equivalent
- at least 1 year of related work experience
- no supervisory experience
- ability to communicate clearly and professionally
- familiarity with point-of-sale systems preferred but not required
Job Duties
- Serve food courses and alcoholic beverages to guests
- set tables according to type of event and service standards
- answer questions on menu selections
- communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
- communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- record transaction in MICROS system at time of order
- check in with guests to ensure satisfaction with each food course and/or beverages
- maintain cleanliness of work areas, china, glass, etc., throughout the day
- complete closing duties including restocking items, turning off lights, etc.
- present physical and accurate check to guest and process payment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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