Food and Beverage Operations Manager - Starbucks

Marriott St. Louis Grand, located at 800 Washington Ave, Saint Louis, Missouri, is a distinguished part of Marriott International, a global leader in the hospitality industry known for its commitment to service excellence and guest satisfaction. This full-service hotel combines comfort, upscale amenities, and a prime location to provide guests with memorable experiences whether they are traveling for business or leisure. Marriott International is renowned for fostering a culture that values diversity, inclusion, and career growth, making it an exceptional place for individuals seeking a fulfilling professional path in hospitality. The property is part of an extensive portfolio of brands under Marriott International and strives to uphold the legacy of "Wonderful Hospitality. Always." At Marriott St. Louis Grand, the focus is not only on exceeding guest expectations but also on supporting associates with opportunities for development, recognition, and a collaborative work environment.

The role on offer is a management position within the Food and Beverage (F&B) department, a critical area that ensures the dining and refreshment services meet the high standards that guests expect at a Marriott hotel. This full-time position offers an annual salary range of $57,000 to $74,000, with eligibility for bonuses based on performance. As a Food and Beverage Manager, the incumbent will supervise daily F&B shift operations, ensuring compliance with all Marriott policies, standards, and operating procedures. The role demands a leader who can maintain operational budgets, monitor quality standards, and consistently meet customer expectations through effective management of staff and resources. This position requires strong organizational skills to develop specific goals and plans that prioritize and optimize work processes.

The Food and Beverage Manager will be responsible for overseeing and supporting a comprehensive monthly self-inspection program, ensuring department equipment is properly operated and maintained, and supervising staffing levels to match guest service and financial objectives. Building a cohesive and respectful team culture is a key part of the role, as is being versatile enough to perform employee duties in their absence. The successful candidate will also play a vital role in fostering open communication and collaboration within the team and will be approachable to both staff and guests at all times.

Providing exceptional customer service is paramount, and this manager must serve as a role model by setting a positive example for guest relations, proactively resolving guest concerns, and reviewing guest feedback to inform continuous improvement initiatives. Additional responsibilities include providing clear guidance to supervisors, analyzing operational data to solve problems effectively, and extending professionalism and courtesy consistently to all team members. The position requires a thorough understanding of budgets, operating statements, and payroll management to maintain financial health while delivering memorable dining experiences.

Joining Marriott St. Louis Grand means becoming part of a global hospitality family that values unique backgrounds and experiences, promoting a workspace where associates’ well-being and career aspirations are prioritized. The company embraces equal opportunity employment, ensuring a fair and inclusive environment for all associates. By becoming a Food and Beverage Manager here, you will engage in a rewarding career where you contribute to the hospitality legacy of Marriott International, enhance guest satisfaction, and grow both personally and professionally within a respected brand.