Food and Beverage Operations Manager

Seattle Marriott Waterfront is a premier hotel located in the heart of Seattle, Washington, offering stunning views of Elliott Bay and easy access to the city's vibrant waterfront attractions. As part of the Marriott International family, this establishment is committed to providing exceptional guest experiences through outstanding service, innovative amenities, and a commitment to quality and excellence. Marriott International is a globally recognized hospitality company known for its dedication to fostering a diverse and inclusive environment, emphasizing associate development, and maintaining high operational standards across its many brands. Seattle Marriott Waterfront takes pride in being a landmark hotel that balances luxury and comfort with the dynamic spirit of its surrounding community. The hotel features a variety of meeting spaces, exquisite dining options, and modern accommodations that cater to both business and leisure travelers. The full-time Food and Beverage (F&B) Management position at Seattle Marriott Waterfront offers an hourly pay range between $30.29 and $39.42 with bonus eligibility, reflecting the importance of leadership within this essential department. This role is pivotal in supervising the daily shift operations within the Food and Beverage department, ensuring alignment with all company policies, standards, and procedures. The manager will oversee day-to-day operations, guaranteeing that service quality meets and exceeds customer expectations consistently. Managing the operating budget is a crucial part of the role, as well as ensuring compliance with legal obligations and maintaining high operational standards. The position demands developing specific goals and strategic plans to prioritize, organize, and accomplish work efficiently, driving the team toward success. Beyond operational oversight, the Food and Beverage Manager plays a critical role in nurturing a culture of teamwork, motivation, and empowerment among staff. This includes supervising staffing levels to meet financial objectives and guest service needs, encouraging mutual trust and cooperation, and stepping in to perform duties when necessary. Monitoring employee productivity and fostering an environment where the brand’s philosophy is understood and embraced is essential. The manager also coordinates cleaning programs, manages equipment operation, supports monthly inspections, and addresses employee needs proactively to surpass expectations. Customer service excellence is at the heart of this role. The manager is expected to act as a role model, responding promptly to guest concerns, providing personalized coaching to team members, and continuously enhancing service quality. Regularly reviewing guest satisfaction feedback and communicating important insights to staff fosters an environment of continuous improvement and guest-centric focus. Additional responsibilities encompass communicating effectively with supervisors and co-workers, providing guidance and leadership, setting performance standards, and solving operational problems. The role requires a hands-on approach, including performing hourly job functions if needed, while maintaining professionalism and courtesy. Benefits offered with this position include comprehensive coverage such as medical, dental, vision, and life insurance, as well as paid parental leave, educational assistance, and a 401(k) plan. Marriott International is committed to equal employment opportunity, valuing diverse backgrounds, and promoting an inclusive workplace where associates can thrive and deliver the legendary Marriott hospitality. In joining Seattle Marriott Waterfront, you become part of a worldwide network of hospitality professionals where there is room to grow, develop new skills, and contribute to creating memorable guest experiences. This management opportunity is perfect for individuals passionate about leadership and excellence in food and beverage operations within a dynamic, luxury hospitality environment.