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Food & Beverage Manager OEM/HM

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $58,240.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401K Savings Plan
volunteer opportunities
educational assistance
Travel Discounts

Job Description

Crestline Hotels & Resorts is a distinguished hospitality company specializing in hotel management and operations, known for delivering exceptional guest experiences across its portfolio of upscale properties. With a commitment to excellence, Crestline Hotels & Resorts prides itself on fostering a culture that values quality service, employee development, and operational efficiency. The organization is dedicated to creating memorable stays for guests while ensuring a supportive and growth-oriented environment for its associates. The company is an Equal Opportunity Employer/Affirmative Action Employer that embraces diversity and provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.

The Food & Beverage Manager role at Crestline Hotels & Resorts is a pivotal position responsible for the comprehensive oversight and administration of all food and beverage operations. This includes managing multiple outlets such as restaurants, bars, lounges, room service, and banquet services where applicable. The primary objective of the Food & Beverage Manager is to balance the operational needs of the department with delivering extraordinary food and beverage experiences to guests. This role demands a strategic leader who can effectively maximize department profitability while maintaining consistently high service standards. Reporting directly to the Director of Food & Beverage, the manager collaborates closely with various teams to ensure seamless menu planning, staff training, budget management, and compliance with health and safety regulations.

Held to stringent standards of professionalism and service quality, the Food & Beverage Manager drives initiatives that enhance customer satisfaction and streamline operations. They take a hands-on approach to supervision, guiding non-exempt restaurant, kitchen, bar, and banquet personnel, and fostering team development both personally and professionally. The position also includes critical responsibilities such as managing department payroll, budgets, expenses, and profit margins, scheduling appropriate staffing levels, overseeing beverage inventory, and ensuring all regulatory requirements are met. In addition to operational duties, the Food & Beverage Manager plays a key role in marketing and promotional efforts to increase outlet revenue through innovative campaigns, upselling strategies, and guest engagement.

A competitive starting salary of $58,240 annually (non-exempt) accompanies this opportunity, reflecting the importance Crestline Hotels & Resorts places on this role. The organization offers a comprehensive benefits package that supports associate well-being and professional growth, including health and welfare plans (medical, dental, vision), paid time off, a 401k savings plan with company match, volunteer opportunities, educational assistance, and travel discounts. Positions may also be eligible for incentives and bonuses, depending on location. This Food & Beverage Manager position is ideal for a motivated, experienced individual seeking to advance their career in hotel food and beverage management within a reputable and forward-thinking hospitality company.

Job Requirements

  • Bachelor's degree in a related field from an accredited university/college or culinary school plus at least three (3) years of related experience
  • or high school diploma or equivalent plus at least five (5) years of related experience
  • or any equivalent combination of education and experience that provides the above skills, knowledge, and abilities
  • Excellent written and verbal communication skills
  • Outstanding employee satisfaction scores at or above company goal
  • Good financial aptitude

Job Qualifications

  • Bachelor's degree in a related field from an accredited university/college or culinary school plus at least three (3) years of related experience
  • or high school diploma or equivalent plus at least five (5) years of related experience
  • or any equivalent combination of education and experience that provides the above skills, knowledge, and abilities
  • Excellent written and verbal communication skills
  • Outstanding employee satisfaction scores at or above company goal
  • Good financial aptitude

Job Duties

  • Responsible for department payroll
  • Responsible for department budget, expenses, and profit
  • Responsible for the supervision of all non-exempt restaurant, bar/lounge, kitchen, and banquet personnel
  • Reports directly to the Director of Food & Beverage
  • Work with the Director of Food & Beverage to create and execute innovative food and beverage strategies that will drive the hotel to exceed guest satisfaction and revenues
  • Work collaboratively with all members of the food and beverage team in menu planning, development, and execution
  • Ensure food and beverage staff are properly trained to standards and able to carry out the operations of each department
  • Work closely with department supervisors to develop them both personally and professionally
  • Drive outlet revenues through strategic marketing, promotion and up selling efforts
  • Ensure that all complaints regarding food quality, service, or accommodations were investigated and resolved
  • Schedule and receive beverage deliveries, checking delivery contents to verify product quality and quantity
  • Monitor budgets/payroll records and review financial transactions to ensure that expenditures are authorized and budgeted
  • Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance in lodging and dining facilities
  • Keep records required by government agencies regarding sanitation, and food subsidies when appropriate
  • Establish standards for personnel performance and customer service
  • Estimate liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance
  • Record and analyze the number, type, and cost of items sold to determine which items may be unpopular or less profitable
  • Monitor employee and patron activities to ensure liquor regulations are obeyed
  • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
  • Responsible for inventories of equipment, small ware, and liquor
  • Is actively engaged in attracting and retaining talent to the organization

Job Criteria

Experience

Mid Level (3-7 years)


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