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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $67,000.00 - $80,000.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Meal Allowances
wellness programs
Job Description
The Hilton New York Times Square is a premier full-service hotel located in the heart of one of the most iconic neighborhoods in New York City. With 478 stylish rooms, this hotel offers guests an immersive experience just steps from the vibrant energy of Times Square, where world-renowned restaurants, shopping, and Broadway theaters abound. Guests can also enjoy nearby attractions including Central Park, Radio City Music Hall, Rockefeller Center, and Grand Central Station, all within a mile of the hotel. Among its standout features is the Outdoor Terrace that provides spectacular views of the bustling city below. Additionally, the hotel... Show More
Job Requirements
- Possess a high school diploma or equivalent
- Minimum 2-3 years of experience in food and beverage management preferably in a hotel restaurant
- Ability to manage a unionized team
- Must be available to work flexible shifts including early mornings, weekends, and holidays
- Knowledge of relevant POS and management systems
- Strong supervisory and development skills
- Excellent customer service orientation
Job Qualifications
- 2-3 years of food and beverage leadership experience
- Experience managing a unionized team
- Familiarity with Agilysis POS, Unifocus, OnDemand, and Smart Spend systems
- Strong leadership and interpersonal skills
- Excellent organizational and communication skills
- Ability to work full availability including nights, weekends, and holidays
Job Duties
- Manage all outlet operations including guest service standards, product quality, cost controls, marketing initiatives, and budgeting
- Monitor and develop team member performance through supervision, professional development, counseling, evaluations, and recognition
- Assess product and service satisfaction trends and implement improvements
- Ensure compliance with health, safety, sanitation, and alcohol awareness standards
- Initiate and implement marketing and up-selling techniques to maximize revenue
- Ensure team members have current knowledge of offerings, products, services, facilities, events, pricing, and policies
- Recruit, interview, and train team members
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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