Food and Beverage Manager - DoubleTree by Hilton Chicago Magnificent Mile
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $63,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Paid Time Off
health and welfare benefits
retirement plans
Job Description
Hilton is a renowned global hospitality company recognized for its iconic portfolio of world-class hotels and resorts. With a commitment to delivering exceptional guest experiences, Hilton stands as a leader in the hospitality industry, having welcomed more than 3 billion guests worldwide. The company’s foundation is built on the vision to fill the earth with the light and warmth of hospitality, fostering a welcoming environment not only for guests but also for its team members. Hilton's culture has been repeatedly honored as one of the World’s Best Workplaces by Great Place to Work and Fortune, making it an exceptional place to build a rewarding career. Hilton’s award-winning suite of brands, combined with a steadfast commitment to innovation and service excellence, positions the company at the forefront of the global travel and hospitality landscape.
The Food & Beverage Manager role at Hilton is a pivotal position responsible for overseeing the operations of one or more dining outlets within the hotel. This role plays a crucial part in creating memorable guest experiences that leave lasting impressions. As a Food & Beverage Manager, you will be entrusted with managing daily food and beverage operations, ensuring the delivery of top-tier quality, service, and marketing strategies that maximize both profitability and customer satisfaction. Your leadership will be essential in driving operational efficiency, monitoring and enhancing guest satisfaction, and implementing robust cost controls on food, beverage, and labor expenses. Furthermore, you will serve as a mentor and coach to your team, fostering a collaborative and high-performing work environment that emphasizes professional development and recognition of achievements.
In addition to the operational duties, the Food & Beverage Manager will ensure compliance with health, safety, sanitation, and alcohol awareness regulations, maintaining the highest standards of guest and employee well-being. Hilton’s core values—inclusive of integrity, leadership, teamwork, ownership, and a sense of urgency—are fundamental to this role, guiding you to act with accountability and inspire those around you.
Hilton supports its team members with comprehensive benefits designed to enhance well-being and provide financial security. These benefits include incredible travel perks offering deeply discounted stays at Hilton properties worldwide, an employee stock purchase program, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, and health and welfare benefits. This robust package underscores Hilton's commitment to its people, ensuring team members have the support they need throughout every stage of their career and personal life.
Joining Hilton means becoming part of a global leader in hospitality committed to setting new standards for the future of travel and providing a workplace where you can thrive and grow. Whether you are beginning your career or seeking a new challenge, Hilton offers a vibrant culture and numerous opportunities to make every stay magical for guests and fulfilling for team members.
The Food & Beverage Manager role at Hilton is a pivotal position responsible for overseeing the operations of one or more dining outlets within the hotel. This role plays a crucial part in creating memorable guest experiences that leave lasting impressions. As a Food & Beverage Manager, you will be entrusted with managing daily food and beverage operations, ensuring the delivery of top-tier quality, service, and marketing strategies that maximize both profitability and customer satisfaction. Your leadership will be essential in driving operational efficiency, monitoring and enhancing guest satisfaction, and implementing robust cost controls on food, beverage, and labor expenses. Furthermore, you will serve as a mentor and coach to your team, fostering a collaborative and high-performing work environment that emphasizes professional development and recognition of achievements.
In addition to the operational duties, the Food & Beverage Manager will ensure compliance with health, safety, sanitation, and alcohol awareness regulations, maintaining the highest standards of guest and employee well-being. Hilton’s core values—inclusive of integrity, leadership, teamwork, ownership, and a sense of urgency—are fundamental to this role, guiding you to act with accountability and inspire those around you.
Hilton supports its team members with comprehensive benefits designed to enhance well-being and provide financial security. These benefits include incredible travel perks offering deeply discounted stays at Hilton properties worldwide, an employee stock purchase program, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, and health and welfare benefits. This robust package underscores Hilton's commitment to its people, ensuring team members have the support they need throughout every stage of their career and personal life.
Joining Hilton means becoming part of a global leader in hospitality committed to setting new standards for the future of travel and providing a workplace where you can thrive and grow. Whether you are beginning your career or seeking a new challenge, Hilton offers a vibrant culture and numerous opportunities to make every stay magical for guests and fulfilling for team members.
Job Requirements
- Bachelor’s degree in hospitality management, business administration, or related field preferred
- Minimum of 3-5 years experience in food and beverage or hospitality management
- Ability to work flexible hours, including evenings, weekends, and holidays
- Strong organizational and multitasking abilities
- Proficient with food and beverage management software and point of sale systems
- Understanding of industry trends and marketing strategies
- Commitment to uphold Hilton’s core values and standards
Job Qualifications
- Proven experience in food and beverage management or hospitality leadership roles
- Strong knowledge of food safety, health, and sanitation regulations
- Excellent leadership and team development skills
- Demonstrated ability to manage budgets and implement cost controls
- Exceptional customer service and guest relations skills
- Effective communication and interpersonal abilities
- Ability to analyze guest feedback and operational data to improve service quality
Job Duties
- Ensure seamless operations by managing daily food and beverage operations for designated outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction
- Enhance guest satisfaction and service excellence by supporting development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements
- Drive operational efficiency by overseeing administrative and planning functions of the Food & Beverage department, implementing cost controls for food, beverage, and labor expenses
- Elevate quality and service standards by supporting delivery of exceptional food and beverage quality, service, and marketing strategies to enhance guest satisfaction, drive revenue, and maximize profitability
- Inspire and develop the team by supervising, coaching, mentoring team members, providing professional development opportunities, and recognizing achievements to build and retain a high-performing team
- Uphold regulatory standards by maintaining compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring highest standards of guest and team member wellbeing
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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