Food & Beverage Manager, bEATS

San Manuel is a prominent and respected establishment known for its expansive Yaamava Resort & Casino, located in the Inland Empire. As one of the largest private employers in the region, San Manuel is deeply committed to the development, growth, and well-being of its employees. The resort offers a dynamic and vibrant environment filled with various venues including bars and restaurants, all designed to provide an exceptional guest experience and entertainment. With a strong focus on maintaining high standards in hospitality, service, and operational efficiency, San Manuel provides a rewarding career opportunity within the food and beverage industry for individuals seeking to grow their leadership skills in a fast-paced and prestigious setting.

The role of Manager, Food & Beverage is pivotal within the Yaamava Resort & Casino, responsible for overseeing the overall operation and profitability of the assigned venues. This includes a broad spectrum of duties such as team development, financial management, inventory control, customer service excellence, compliance with health and safety regulations, and staff management. Reporting directly to the Senior Manager of Food & Beverage, the Manager plays a critical leadership role that drives both operational success and high team morale by leading by example.

Specifically, the Manager is accountable for the front of house team members at the venues, ensuring that training programs are in place and consistently maintained to align with Yaamava’s brand standards. They are responsible for daily operational activities during business hours by closely monitoring customer satisfaction and swiftly resolving any complaints, thereby maintaining the integrity and reputation of the venues. Financial responsibilities include managing budgets related to revenue, food costs, expenses, headcount, and profits; monthly forecasting and variance analysis; and collaborating closely with venue chefs to maintain competitive yet profitable menu offerings.

Additionally, the Manager oversees the inventory control for all operational supplies like china, glassware, and cutlery to minimize waste and avoid unnecessary costs. Maintenance of cleanliness, sanitation, and equipment upkeep also falls under their jurisdiction to ensure compliance with relevant regulations and contribute to a safe and pleasant environment.

Supervisory responsibilities are extensive, encompassing hiring, training, performance evaluation, disciplinary action, and succession planning. Effective leadership and communication skills are essential for motivating teams, facilitating collaboration, and fostering a positive workplace culture. The role also demands proficiency in Microsoft Office and adherence to legal and regulatory standards, including obtaining necessary gaming and beverage certifications.

The ideal candidate is someone with a Bachelor’s degree in Hospitality Management, Food Service, Business, or related fields, backed by a minimum of three years of relevant hospitality and supervisory experience, preferably with bar management experience. Special emphasis is placed on the ability to work in a demanding, fast-paced environment with excellent organizational and multitasking abilities, clear communication skills, and the capacity to maintain confidentiality and regulatory compliance.

This position requires physical stamina for various activities involved in the day-to-day operations, including standing or walking for extended periods, lifting up to 40 pounds, and the flexibility to work evenings, weekends, and holidays. Reasonable accommodation is offered to meet applicable laws. Overall, this role offers a challenging and rewarding career path for seasoned hospitality professionals who thrive in leadership roles within a dynamic resort and casino environment.