Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
San Manuel is one of the largest private employers in the Inland Empire region, operating the Yaamava Resort & Casino, an expansive entertainment and hospitality destination that offers premier gaming, dining, and resort experiences. The resort features a wide array of bars and restaurants, each catering to diverse patron tastes and preferences, with an emphasis on delivering exceptional service and quality. San Manuel is committed to fostering a positive work environment and supporting the career growth and development of its team members. The company is known for its dedication to customer satisfaction, high standards of safety and cleanliness, and operational excellence within the hospitality and casino resort industry.
The role of Manager, Food & Beverage at Yaamava Resort & Casino is a key leadership position with responsibility for overseeing the operations and profitability of assigned venues, including all bars and restaurants within the resort. Reporting directly to the Senior Manager of Food & Beverage, this position requires strategic oversight of service teams, financial management, inventory control, staffing, and compliance with health and safety regulations. The Manager, Food & Beverage plays a critical role in ensuring that the venues meet the high standards expected of an upscale resort and hospitality experience by consistently delivering quality customer service and maintaining brand standards.
In this role, the Manager is accountable for the efficient management of front-of-house team members, including hiring, training, and performance evaluation to build and maintain well-functioning teams. The Manager must implement effective training programs to uphold service quality standards, foster high team morale, and serve as an exemplary leader by demonstrating professionalism and dedication. They are also responsible for budgeting and financial planning, including managing revenue, food costs, expenses, and labor to achieve enterprise objectives and maximize profitability.
Inventory management is a key component of the role, requiring accurate control of supplies such as china, glassware, and cutlery to minimize waste and ensure operational readiness. Additionally, the Manager collaborates closely with culinary leadership to manage food costs and menu attractiveness, ensuring that both food and beverage presentation align with the resort's branding and guest satisfaction goals.
Maintaining compliance with sanitation and cleanliness codes, managing equipment maintenance and repair, and reacting proactively to operational issues are essential duties of this role. The Manager must possess strong leadership, communication, and organizational skills to effectively manage a fast-paced environment and navigate daily challenges, while providing exceptional guest experiences. This role requires flexibility, including the ability to work evenings, weekends, and holiday shifts as needed.
Candidates for this position should have a bachelor’s degree in hospitality management, food service, business, or a related field, along with a minimum of three years of supervisory experience in a restaurant or hospitality setting. Bar experience is strongly preferred. Candidates must also demonstrate proficiency in Microsoft Office applications and possess certifications such as Responsible Beverage Service (RBS) and ServSafe. The San Manuel Tribal Gaming Commission may require the successful candidate to obtain and maintain a gaming license.
Overall, this position offers an exciting opportunity to contribute to the success of one of the premier hospitality venues in the Inland Empire, leading dynamic teams and ensuring guests enjoy outstanding dining and beverage experiences at Yaamava Resort & Casino.
The role of Manager, Food & Beverage at Yaamava Resort & Casino is a key leadership position with responsibility for overseeing the operations and profitability of assigned venues, including all bars and restaurants within the resort. Reporting directly to the Senior Manager of Food & Beverage, this position requires strategic oversight of service teams, financial management, inventory control, staffing, and compliance with health and safety regulations. The Manager, Food & Beverage plays a critical role in ensuring that the venues meet the high standards expected of an upscale resort and hospitality experience by consistently delivering quality customer service and maintaining brand standards.
In this role, the Manager is accountable for the efficient management of front-of-house team members, including hiring, training, and performance evaluation to build and maintain well-functioning teams. The Manager must implement effective training programs to uphold service quality standards, foster high team morale, and serve as an exemplary leader by demonstrating professionalism and dedication. They are also responsible for budgeting and financial planning, including managing revenue, food costs, expenses, and labor to achieve enterprise objectives and maximize profitability.
Inventory management is a key component of the role, requiring accurate control of supplies such as china, glassware, and cutlery to minimize waste and ensure operational readiness. Additionally, the Manager collaborates closely with culinary leadership to manage food costs and menu attractiveness, ensuring that both food and beverage presentation align with the resort's branding and guest satisfaction goals.
Maintaining compliance with sanitation and cleanliness codes, managing equipment maintenance and repair, and reacting proactively to operational issues are essential duties of this role. The Manager must possess strong leadership, communication, and organizational skills to effectively manage a fast-paced environment and navigate daily challenges, while providing exceptional guest experiences. This role requires flexibility, including the ability to work evenings, weekends, and holiday shifts as needed.
Candidates for this position should have a bachelor’s degree in hospitality management, food service, business, or a related field, along with a minimum of three years of supervisory experience in a restaurant or hospitality setting. Bar experience is strongly preferred. Candidates must also demonstrate proficiency in Microsoft Office applications and possess certifications such as Responsible Beverage Service (RBS) and ServSafe. The San Manuel Tribal Gaming Commission may require the successful candidate to obtain and maintain a gaming license.
Overall, this position offers an exciting opportunity to contribute to the success of one of the premier hospitality venues in the Inland Empire, leading dynamic teams and ensuring guests enjoy outstanding dining and beverage experiences at Yaamava Resort & Casino.
Job Requirements
- Bachelor’s degree in hospitality management, food service, business or related field
- Minimum of three years restaurant or related hospitality experience
- Minimum three years supervisory experience
- Bar experience strongly preferred
- Proficient in Microsoft Office including Outlook, Excel and Word
- Must be able to communicate in English effectively
- Must possess valid driver’s license and vehicle insurance
- Must obtain and maintain Responsible Beverage Service certification
- Must obtain and maintain ServSafe certification
- May be required to obtain and maintain a gaming license by the San Manuel Tribal Gaming Commission
- Flexibility to work evenings, weekends, and holidays
- Ability to lift up to 40 pounds occasionally
- Ability to perform sedentary work including computer operation
- Must present a neat, clean and well-groomed appearance
- Must be able to work in a fast-paced environment
- Ability to maintain confidentiality and comply with legal regulations
Job Qualifications
- Bachelor’s degree in hospitality management, food service, business or related field
- Minimum of three years of restaurant or related hospitality experience
- Minimum three years of supervisory experience
- Bar experience strongly preferred
- Proficient in Microsoft Outlook, Excel, and Word
- Strong leadership and people management skills
- Ability to communicate change effectively and build commitment
- Demonstrated organizational and time management skills
- Ability to maintain confidentiality and comply with relevant laws and regulations
- Effective communication skills in English
- Basic mathematical skills
- Friendly and efficient guest service skills
- Ability to work under pressure and remain calm during busy periods
Job Duties
- Manage front-of-house team members and implement training programs to ensure high-quality service
- Monitor customer satisfaction and resolve complaints promptly
- Oversee venue operations to meet budget targets for revenue, food cost, expense, headcount, and profit
- Collaborate with chefs to manage food costs and maintain menu attractiveness
- Maintain accurate inventory of supplies such as china, glassware, and cutlery
- Ensure venue cleanliness and sanitation standards comply with established codes
- Direct maintenance and repair of equipment and recommend replacements when necessary
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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