Food and Beverage Manager at OSO Collection Burbank, CA

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling

Job Description

OSO Collection is a dynamic and innovative hospitality company dedicated to creating unique lifestyle experiences in vibrant locations such as Burbank, California. Known for blending contemporary style with exceptional service, OSO Collection attracts a vibrant community of everyday adventure seekers, bright-minded professionals, and movers and shakers from Southern California and beyond. The company prides itself on being more than just a hotel; it is a lifestyle destination that offers a variety of engaging amenities and venues crafted to inspire and fuel the dreams of its guests. With a focus on quality, creativity, and authentic experiences, OSO Collection strives to elevate the hospitality industry by continuously expanding its offerings and enhancing guest satisfaction.

The Food and Beverage Manager role at OSO Collection in Burbank, CA, represents a pivotal leadership position within the company’s food and beverage department. This full-time position is designed for a charismatic and detail-oriented professional committed to overseeing the daily operations of the food and beverage outlets, including kitchen activities, dining rooms, lounges, and special events. The manager will play a crucial role in ensuring that the guest experience is seamless, friendly, and efficient from the moment they are greeted to the final clearance of their tables. They will be responsible for managing team members, facilitating training programs, developing operational strategies, and maintaining compliance with health and safety standards.

In addition to operational oversight, the position involves significant administrative responsibilities such as managing payroll, approving purchase orders, maintaining inventory control, and assisting in budget creation and expense monitoring. The Food and Beverage Manager will also collaborate closely with other departments including sales, marketing, catering, banquets, and maintenance to promote teamwork and coordinate special functions and events. Strategic development will be critical, with a focus on increasing revenue and average customer spend by driving innovative menu planning, pricing strategies, and promotional initiatives.

This role demands excellent communication skills, conflict resolution abilities, and a deep commitment to fostering a positive work environment that aligns with the company culture. The Food and Beverage Manager will champion employee engagement and professional development, overseeing performance evaluations and ensuring staff adhere to rigorous grooming and professional standards. They will also be responsible for maintaining compliance with all local, state, and federal regulations, including sanitation, fire safety, and food handling guidelines, and ensuring the facility is well-maintained and operational.

For those passionate about hospitality, food service, and team leadership, this position offers a rewarding opportunity to grow professionally in a cutting-edge and supportive environment. OSO Collection’s mission to deliver exceptional experiences combined with the responsibility of managing a diverse team and complex operations makes this role ideal for a motivated individual who thrives in dynamic settings and enjoys driving success through collaboration and innovation.

Job Requirements

  • Four year college degree preferred
  • At least two years of progressive experience in food and beverage management or equivalent
  • Strong knowledge of food and beverage industry and bartending
  • Flexible schedule including weekends and holidays
  • Excellent communication skills
  • Proficient in reading, writing and management reports
  • Basic mathematical and budgeting skills
  • Working knowledge of Excel, Word and MICROS software
  • Strong problem solving and organizational skills
  • Ability to interpret written, oral and diagram instructions
  • Valid alcohol awareness certification or food service permit or health card as required by law

Job Qualifications

  • Four year college degree preferred in hospitality, culinary arts, food service or business management
  • At least two years of progressive experience in food and beverage management or equivalent
  • Strong knowledge of food preparation, industry trends, competition, wine, liquor, beer and bartending
  • Excellent communication skills for guest and employee interaction
  • Proficiency in reading, writing, and management reporting
  • Mathematical skills including budgeting and profit/loss analysis
  • Computer skills including working knowledge of Excel, Word and MICROS systems
  • Strong problem solving, reasoning, motivating, organizational and training abilities
  • Ability to interpret instructions in various formats
  • Alcohol awareness certification or food service permit or valid health/food handler card required

Job Duties

  • Assists in managing the kitchen operations
  • Supervise and direct the staff ensuring prompt guest service
  • Manage human resource responsibilities including hiring, firing, training, and discipline
  • Handle staff scheduling and maintain hotel timekeeping system
  • Approve weekly timesheets, payroll, purchase orders and invoices
  • Create and communicate restaurant and lounge operating hours
  • Assist in menu creation, pricing, and specials
  • Evaluate employee performance and enforce grooming standards
  • Develop employee engagement strategies and training programs
  • Foster relationships with coworkers, guests, and suppliers
  • Attend management, BEO, hotel staff and safety meetings
  • Assist in budget creation and expense monitoring
  • Promote teamwork and coordinate with other departments
  • Assist with banquets, parties and special events
  • Develop strategies to increase revenue and average check sizes
  • Ensure shift change communication between kitchen and service areas
  • Monitor guest satisfaction via feedback and reviews
  • Oversee reservations and coordinate with front desk
  • Manage cash accountability, inventory, payroll, and personnel procedures
  • Plan and implement special events and holiday functions
  • Train staff on food safety, cash handling and service standards
  • Inspect food and beverage deliveries for compliance
  • Maintain high standards of sanitation and safety
  • Ensure proper maintenance and cleanliness of equipment and facilities
  • Notify maintenance of repairs
  • Conduct inventory and stock level management
  • Support food and beverage marketing programs
  • Lead food and beverage training programs
  • Monitor hygiene, sanitation and compliance with regulations
  • Perform any other tasks assigned by senior management
  • Interact with guests, vendors, regulatory agencies and other external contacts

Job Criteria

Experience

Mid Level (3-7 years)


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