Food and Beverage Manager at Fryhouse, Southland Casino

Delaware North Gaming is a distinguished global hospitality and food service company with over a century of experience, dedicated to creating memorable experiences in sports, gaming, hospitality, and entertainment venues around the world. Among its prominent operations is the Southland Casino Hotel in West Memphis, Arkansas, a premier destination featuring over 2200 slot machines, popular table games like blackjack, craps, and roulette, simulcast wagering, and a sportsbook. The property recently expanded to include a modern hotel with 300 luxurious rooms and suites, catering to both leisure and business travelers. Situated just a short drive from downtown Memphis, Tennessee, Southland Casino offers visitors a full spectrum of gaming, entertainment, and hospitality amenities, making it a vibrant and dynamic workplace environment.

At Delaware North, the focus is on their people, stressing the importance of teamwork, career growth, and a commitment to excellence. As a family-owned company with over 100 years of history, Delaware North prides itself on fostering a culture where employees are valued members of a global family. The company offers unique career paths and growth opportunities across a variety of settings including casinos, hotels, sports arenas, national parks, and retail operations. This approach ensures that team members can find roles that match their passions while developing their skills and advancing professionally.

This Food and Beverage Manager opportunity at Southland Casino is a critical leadership role requiring an experienced professional to oversee the daily operations of multiple food and beverage outlets within a busy casino environment. The successful candidate will be responsible for maintaining high standards of guest service, operational efficiency, and compliance with all regulatory requirements. This position involves significant team leadership, including training, coaching, and developing both managers and hourly employees. Financial management, including monitoring labor, food, and beverage costs, is also a key focus, alongside inventory control and vendor relations to ensure cost-effective and quality service delivery.

The role offers a competitive salary range of $55,300 to $74,600 per year, supplemented by an annual bonus program based on individual, company, and location performance, or in some cases, a role-based uncapped sales incentive plan. This package reflects Delaware North's commitment to rewarding hard work and success. The Food and Beverage Manager will also ensure alignment with culinary leadership on menu execution, service standards, and special events, helping to create an exceptional guest experience while upholding corporate brand and safety standards.

In addition to the dynamic work environment and the chance to contribute to a leading hospitality brand, this role offers a variety of shifts including days, evenings, weekends, holidays, and on-call responsibilities, making flexibility important. The position requires the ability to obtain and maintain necessary gaming licenses as well as food and alcohol certifications. Delaware North's emphasis on diversity and inclusion means the company welcomes candidates from varied backgrounds and is committed to providing equal employment opportunities.

Joining Delaware North means becoming part of a global legacy and a company that truly values its employees. With comprehensive benefits and a culture geared toward professional development, this Food and Beverage Manager role is ideal for someone looking to grow their career in a fast-paced, rewarding casino and hospitality setting.