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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $39,000.00 - $63,200.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee wellness programs
Job Description
Ambassador Hotel Oklahoma City, Autograph Collection is a distinguished luxury hotel located in the vibrant heart of Oklahoma City. This historic establishment beautifully blends the charm and elegance of the 1920s with modern sophistication and contemporary luxury, offering guests a truly unique experience. The hotel features 54 stylish guest rooms that combine comfort and upscale design, alongside an elevated rooftop bar known as O Bar, which boasts sweeping views of the city skyline. Guests can also enjoy The Chalkboard, an upscale American bistro, that delivers a refined dining experience highlighting fresh and innovative cuisine. Ambassador Hotel Oklahoma City prides itself... Show More
Job Requirements
- Bachelor's degree or equivalent experience in hospitality or related field
- Minimum 3 years of progressive experience in food and beverage management
- Proven ability to manage profit and loss responsibilities
- Strong leadership and interpersonal skills
- Knowledge of OSHA regulations and local health codes
- Experience with POS systems and payroll management
- Excellent communication and organizational skills
- Ability to work in a fast-paced environment
- Willingness to perform various operational roles as needed
- Availability to work flexible hours including evenings, weekends, and holidays
Job Qualifications
- Proven experience in food and beverage management
- Demonstrated leadership and team development skills
- Strong understanding of restaurant operations and guest service excellence
- Ability to manage financial performance including profit and loss
- Knowledge of safety, sanitation, and local health regulations
- Experience with scheduling, payroll, and POS systems
- Effective communication skills with ability to interact with senior management
- Talent identification and hiring proficiency
- Skilled in motivating and recognizing employee performance
- Capable of handling guest concerns professionally
- Background in marketing and promotions for sales growth
- Flexible to perform operational restaurant roles when necessary
- Commitment to company mission and values
Job Duties
- Maintains profit and loss authority over the assigned location
- Manages the reservation system, flow of service, staff scheduling, schedule adjustments, and attendance notices
- Facilitates staff briefings prior to all shifts and is a subject matter expert on all menu items and general guest information
- Identifies talent internally and externally, interviews, hires, and on-boards new associates with an eye for future leadership
- Monitors staff performance, provides training and development through evaluations and hands-on education
- Motivates and challenges the team to achieve high performance while recognizing and rewarding excellence
- Encourages staff to embrace company mission and values focused on hospitality and guest service
- Ensures compliance with company policies and communicates expectations
- Promotes excellent guest service and manages guest concerns promptly and professionally
- Maintains restaurant cleanliness and sanitation in line with OSHA and local health codes
- Oversees equipment maintenance and safety standards
- Manages POS functions including cash handling and accountability
- Assists with marketing and promotional programs to increase sales
- Writes schedules that balance financial needs and guest experience
- Approves payroll hours for restaurant personnel
- Performs operational roles like Host, Server, Server Assistant, and Food Runner as needed
- Maintains communication with senior hotel leadership
- Enforces side work adherence
- Sustains positive working relationship with kitchen staff
- Undertakes additional responsibilities as assigned by the Hotel General Manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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