Food and Beverage Manager

Mobile, AL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Employer-paid life insurance

Extra life insurance

Disability insurance

critical illness coverage

401k

Paid Time Off

Job Description

About: The Club is an esteemed hospitality establishment dedicated to providing exceptional food and beverage services to its members within a vibrant and dynamic environment. Known for its commitment to quality and excellence, The Club offers a diverse range of dining experiences, special events, and catering services. The establishment prides itself on maintaining high standards of hospitality and fostering a welcoming atmosphere where members feel valued and satisfied. With a strong emphasis on teamwork and professional development, The Club supports its employees with comprehensive training programs and a positive work culture that encourages growth and innovation. The Food and Beverage Manager position is a critical role within the organization, tasked with overseeing the daily operations of the food and beverage department to ensure optimal performance and member satisfaction.

The Food and Beverage Manager is responsible for facilitating and planning all activities associated with the food and beverage department, including the management of service and breakdown for events while adhering to established protocols. This leadership role requires the supervision of a diverse team including supervisors, servers, bartenders, and kitchen staff, ensuring they are motivated and well-trained to deliver outstanding service. Acting as a key liaison between the kitchen, service staff, and members, the manager plays an integral role in maintaining quality control processes, managing inventory and labor costs, and working towards budgetary and profitability goals. This position requires excellent communication skills, strong problem-solving abilities, and a passion for customer service, making it essential for the candidate to be proactive and innovative in improving operational efficiency and member loyalty.

In addition to day-to-day management, the Food and Beverage Manager develops and executes customer loyalty and retention programs and coordinates large-scale events such as banquets and catering services with precise attention to detail and personalized member engagement. The manager ensures all activities comply with health regulations and continuously seeks opportunities to enhance service quality by responding to feedback and implementing progressive business strategies.

This full-time role demands flexibility, including availability for emergency and scheduled work during evenings, weekends, or holidays. The Club values "Service with a Smile" as a fundamental part of its service philosophy, and the Food and Beverage Manager is expected to embody this ethos consistently. With a competitive salary package and a robust benefits program effective after 60 days of employment, including health and dental insurance, vision care, life insurance, disability and critical illness coverage, 401k, and paid time off, this role offers rewarding professional growth in a supportive and dynamic work environment.

Job Requirements

Strong people-orientated skills verbal skills and written communication skills to effectively deal with people at different organizational levels both inside and outside the organization
well-developed problem-solving skills and ability to develop conceptual alternatives
must possess the ability to seek out new methods and innovative ideas and be willing to incorporate them into existing activities practices
advanced computer skills Microsoft Office and knowledge of club management software is essential
must have strong editing skills
must be available for emergency and scheduled work requirements on evenings weekends or holidays
2-3 years of management experience
American Red Cross and AED certification preferred or willing to take course
must have ServSafe certification or Mobile County Food and Beverage Handler card or certificate
must be able to lift up to 25 lbs with or without accommodation
must be able to climb stairs

Job Qualifications

2-3 years of management experience
American Red Cross and AED certification preferred or willing to take course
must have ServSafe certification or Mobile County Food and Beverage Handler card or certificate
advanced computer skills including Microsoft Office and knowledge of club management software
strong editing skills
excellent verbal and written communication skills
well-developed problem-solving skills
ability to seek out new methods and innovative ideas and incorporate them into practices
ability to work evenings weekends and holidays as needed

Job Duties

Oversees daily food and beverage operations ensuring high-quality products and services
works closely with other assistants in a fast-paced team environment as well as suggest specific changes that generate cost savings and increase member quality standards
follows business strategies and work to reach relevant company objectives including budgeted revenues
ensures that all staff members follow strict health department regulations and creates detailed notes for their superiors to request specific items or change products
manages inventory labor costs and budgets to achieve revenue and profitability goals
implements and maintains quality control processes to ensure consistency and excellence
ensures exceptional customer service responding to member feedback and concerns
develops and implements customer loyalty and retention programs
coordinates and executes successful events banquets and catering services
works closely with members and clients to customize events and exceed expectations
follows CCM mission and values including providing the best quality service possible
other duties as assigned