Food and Beverage Manager

Marriott Vacations Worldwide is a global leader in the hospitality industry, renowned for delivering exceptional vacation experiences through its innovative and guest-centered approach. With a sprawling portfolio that spans various vacation ownership resorts, Marriott Vacations Worldwide is dedicated to creating memorable and personalized guest journeys, emphasizing quality, comfort, and outstanding service. The company fosters a culture that values diversity, inclusion, and continuous improvement, ensuring that its team members thrive in a supportive and dynamic environment. As an equal opportunity employer, Marriott Vacations Worldwide actively seeks to build a diverse workforce and cultivate an inclusive workplace where every individual’s contributions are respected and valued.

This position involves overseeing all food and beverage operations within the property, including culinary, restaurant, and beverage services. The Food and Beverage Manager is tasked with ensuring both guest and employee satisfaction by maintaining impeccable service standards while achieving or exceeding financial goals. The role requires comprehensive knowledge and proficient application of all relevant food and beverage laws and regulations. The incumbent will develop and implement the business plan for the food and beverage department, aligning it with the broader organizational objectives.

The role demands a high degree of leadership and operational aptitude, as the manager supervises daily operations, guides and mentors staff, and actively engages in cost management and budget development. The manager fosters an environment that encourages motivation, empowerment, teamwork, and continuous improvement. This role also requires proactive problem-solving and addressing employee and guest concerns swiftly to uphold a positive and productive atmosphere.

Relocation assistance is available for qualified candidates, reflecting the company’s commitment to attracting top talent. The position typically involves working 1st and 2nd shifts, including availability on weekends and holidays, which underscores the importance of flexibility and dedication. Candidates with a robust background in food and beverage management, culinary expertise, or related fields are ideal.

Beyond operational oversight, the Food and Beverage Manager will champion exceptional customer service, ensuring that all employees are well-versed in the brand's service culture. The manager holds ownership of guest complaints and issues until they are fully resolved and strives to provide services that surpass customer expectations for satisfaction and retention. This leadership role also encompasses human resources activities, such as conducting performance reviews, promoting fair treatment policies, identifying training needs, and developing educational programs. Compliance with corporate accounting procedures and effective communication within the department are also critical.

In summary, this role is a pivotal leadership position that requires a balanced skill set of financial acumen, people management, strategic planning, and a passion for delivering unparalleled guest experiences. Marriott Vacations Worldwide seeks a dedicated professional ready to take charge of its food and beverage operations and drive success through innovation, quality service, and team engagement.