
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $75,000.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
The hiring establishment is a dynamic hospitality venue that operates a food and beverage outlet, emphasizing high-quality menu offerings and exceptional customer service. This company is a notable player in the hospitality industry, providing guests with memorable culinary experiences through diligent service and attention to quality. The outlet functions within an environment that demands efficiency, reliability, and top-notch operational management to maintain standards of excellence consistent with the company’s reputation. This establishment follows an around-the-clock operational schedule, running seven days a week and twenty-four hours a day, highlighting the importance of constant availability and flexibility among its team members.
The role available is that of an Outlet Manager, a critical position tasked with overseeing all facets of the outlet's operations to ensure both front-of-house and back-of-house activities align with the company’s quality and profitability targets. The Outlet Manager is responsible for driving the outlet’s revenue by maintaining high standards of menu quality, food production, and customer service. This position demands leadership acumen, hands-on experience, and the ability to motivate and guide staff effectively. A core responsibility of the role is to achieve and maintain operational efficiency, including managing staffing schedules and controlling food and beverage costs in line with business objectives.
Success in this position entails a strong blend of organizational skills and operational insight. The Outlet Manager must be proficient in utilizing sales forecasts to optimize labor costs without compromising service quality. The role encompasses direct interaction with guests, ensuring their satisfaction through proactive service delivery and swift resolution of any issues. Daily duties include staff coordination, overseeing food presentation and service aesthetics, conducting pre-shift meetings, and maintaining rigorous quality standards by actively reviewing vendor offerings and food product consistency.
Physical stamina is vital given the requirements to stand, walk, and be mobile consistently during shifts. The Outlet Manager must also handle physical tasks such as lifting and moving equipment, which underscores the role's active nature. Additionally, regular use of property management systems and POS technology forms a significant part of the job functions to ensure smooth operational workflows.
Overall, this is an excellent opportunity for a seasoned food and beverage professional looking to advance their managerial career within a reputable hospitality outlet. The role promises a challenging but rewarding work environment that encourages growth, teamwork, and dedication to service excellence. Candidates who thrive under pressure, exhibit strong leadership capabilities, and demonstrate solid operational expertise in food service will find this position particularly fitting.
The role available is that of an Outlet Manager, a critical position tasked with overseeing all facets of the outlet's operations to ensure both front-of-house and back-of-house activities align with the company’s quality and profitability targets. The Outlet Manager is responsible for driving the outlet’s revenue by maintaining high standards of menu quality, food production, and customer service. This position demands leadership acumen, hands-on experience, and the ability to motivate and guide staff effectively. A core responsibility of the role is to achieve and maintain operational efficiency, including managing staffing schedules and controlling food and beverage costs in line with business objectives.
Success in this position entails a strong blend of organizational skills and operational insight. The Outlet Manager must be proficient in utilizing sales forecasts to optimize labor costs without compromising service quality. The role encompasses direct interaction with guests, ensuring their satisfaction through proactive service delivery and swift resolution of any issues. Daily duties include staff coordination, overseeing food presentation and service aesthetics, conducting pre-shift meetings, and maintaining rigorous quality standards by actively reviewing vendor offerings and food product consistency.
Physical stamina is vital given the requirements to stand, walk, and be mobile consistently during shifts. The Outlet Manager must also handle physical tasks such as lifting and moving equipment, which underscores the role's active nature. Additionally, regular use of property management systems and POS technology forms a significant part of the job functions to ensure smooth operational workflows.
Overall, this is an excellent opportunity for a seasoned food and beverage professional looking to advance their managerial career within a reputable hospitality outlet. The role promises a challenging but rewarding work environment that encourages growth, teamwork, and dedication to service excellence. Candidates who thrive under pressure, exhibit strong leadership capabilities, and demonstrate solid operational expertise in food service will find this position particularly fitting.
Job Requirements
- be at least twenty-one (21) years of age
- possess a high school diploma or equivalent
- have a minimum of three (3) to five (5) years of food service experience
- possess one (1) to two (2) years of supervisory experience
- demonstrate proficiency in computer and point of sale (pos) systems
- have effective communication skills in english
- be certified in an alcohol awareness program and food handler certification preferred
- be physically capable of lifting and moving equipment weighing up to 100 pounds
Job Qualifications
- high school diploma or general education degree (ged)
- minimum of twenty-one (21) years of age, as required to serve alcoholic beverages
- strong understanding of the english language, with effective written and verbal communication skills
- proficiency in basic computer skills
- familiarity with microsoft office preferred
- experience with food and beverage point of sale (pos) systems preferred
- minimum of one (1) to two (2) years of supervisory experience
- minimum of three (3) to five (5) years of experience in food service, including training in liquor, wine, and food service
- certification in an alcohol awareness program and food handler certification preferred
Job Duties
- utilize sales forecasts to schedule appropriate staffing levels while adhering to established labor standards and guidelines
- demonstrate knowledge of food and beverage cost controls to support profitability goals
- apply creativity in the setup and decoration of food tables and service displays
- coordinate and oversee daily front of the house restaurant operations
- regularly review product quality and research new vendors to ensure consistency and value
- ensure proper staffing procedures are followed to achieve maximum payroll productivity while maintaining cost controls in accordance with company standards
- deliver superior guest service by maximizing customer satisfaction and responding efficiently and accurately to guest concerns and complaints
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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