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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,300.00 - $78,200.00
Work Schedule
Flexible
Weekend Shifts
Benefits
discretionary time off
Healthcare benefits
Health savings account
flexible spending accounts
401k Retirement Plan
Banking and investing program
fertility and family forming assistance
Parental leave pay differential
Pet insurance
hotel discounts
Free Meals
fitness and wellness discounts
LinkedIn Learning membership
Hearts of Montage community engagement
Associate events throughout the year
Job Description
Montage International is a distinguished luxury hospitality company renowned for its exceptional service and unique experiences across its portfolio of hotels and resorts. The company fosters a culture where passion and creativity are highly valued, promoting an environment where employees can truly do what they love. Montage International emphasizes inclusivity and supports applicants with disabilities by providing reasonable accommodations throughout their hiring process. Montage Healdsburg, one of the jewels in their collection, embodies this spirit by cultivating a welcoming and inspiring workplace where every associate contributes meaningfully to creating personalized and memorable guest experiences. The property prides itself on empowering... Show More
Job Requirements
- Minimum one year of previous food and beverage supervisory or management experience
- Excellent verbal and written communication skills
- Ability to prepare and analyze data and transcriptions generated by computer
- Proficiency in Microsoft Office including Word, Excel, PowerPoint, and Outlook
- Adaptability to new operating systems and technology
- Knowledge of food and alcoholic beverages
- Ability to work a flexible schedule including weekends and holidays
- Experience in luxury hotel environments preferred
Job Qualifications
- A minimum of one year of previous food and beverage supervisory or management experience
- Excellent verbal and written communication skills
- Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer
- Proficiency in Microsoft Office products including Word, Excel, PowerPoint, and Outlook
- Knowledge of food and alcoholic beverages
- Ability to work a flexible schedule including weekends and holidays
- Luxury hotel experience is a plus
- Strong leadership and team development skills
- Customer service oriented with a passion for creating memorable experiences
- High level of integrity and trustworthiness
Job Duties
- Provide strategic and operational leadership, guidance, direction, and tactical expertise on food and beverage concepts
- Drive hotel profitability through revenue generation in various food and beverage outlets including room service, restaurants, banquets, pool, kitchens, stewarding, retail, cost control, guest satisfaction, and associate engagement
- Interact positively with guests promoting hotel facilities and services
- Resolve opportunities to the satisfaction of involved parties
- Maintain communication with all departments to ensure guest service needs are met
- Move throughout the facility to support overall hotel and kitchen areas to ensure food quality and service standards are met
- Responsible for the selection, training, and development of key leadership personnel within the division
- Able to exercise personnel action discretion within hotel policies
- Provide conflict resolution and ensure disciplinary and termination procedures are followed
- Promptly address all operational issues with management and staff
- Oversee divisional matters related to employment and civil rights laws
- Control payroll and equipment costs minimizing loss and misuse
- Ensure the department abides by all safety and sanitation policies
- Create and maintain staffing schedules ensuring appropriate coverage
- Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality
- Maintain high standards of service excellence, food quality, and presentation
- Deliver on guests' expectations and create WOW moments
- Perform additional duties as assigned based on business needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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