Food & Beverage Manager

Wawa, Inc. is a renowned convenience store and food service retailer headquartered in the United States, known for its commitment to delivering quality and fresh food options along with exceptional customer service. Established with a mission to provide convenience, comfort, and community engagement, Wawa has grown to become a leading name in the retail food and beverage industry. The company operates a network of stores offering a variety of fresh food, grab-and-go meals, beverages, and catering services, catering to diverse customer needs throughout the day. Wawa emphasizes a culture of respect, fairness, and inclusivity, ensuring that all associates work in a supportive environment where growth and excellence are encouraged. The company is dedicated to maintaining operational excellence and exceeding customer expectations through innovative food programs and superior service standards.

As the Food & Beverage Manager (FBM) at Wawa, you will play a critical leadership role overseeing all food and beverage operations at your location. You will collaborate closely with the General Manager and Assistant General Manager to ensure that daily operations are seamless, efficient, and customer-focused. Your primary responsibility is to maintain a fresh, high-quality food and beverage program that meets and exceeds customer expectations daily. This role demands a passionate leader who is proactive about driving food service sales, achieving performance goals, and fostering a culture of consistency and quality. You will become the in-store expert on food programs, promotions, and marketing initiatives, making you an essential driver of the store's success and customer satisfaction.

In this role, you will lead and motivate the Customer Service Associates by delivering comprehensive training programs that enhance their skills and commitment to exceptional service. You will be responsible for managing the hiring processes, scheduling, and ongoing team development, recognizing high performance while supporting associates' growth and career advancement. Maintaining a clean, safe, and inviting food service area that complies with all health and safety standards is another crucial aspect of your job. You will oversee inventory management, ordering, and the upkeep of equipment to ensure operations run smoothly without interruptions. The Food & Beverage Manager position offers an hourly wage range of $22.70 to $28.40, commensurate with experience and location, along with eligibility for monthly bonus incentives. Wawa is committed to providing reasonable accommodations for applicants as required by law and champions equal employment opportunity in a discrimination-free workplace.