Job Overview
Employment Type
Full-time
Work Schedule
On-call
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Dental Insurance
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
The hiring establishment is a prestigious private club that prides itself on delivering exceptional dining experiences to its members and guests. As an exclusive venue, the club offers a range of high-quality dining outlets that cater to diverse tastes and preferences. The club is dedicated to maintaining the highest standards of food quality, service excellence, and hospitality. Known for its elegant ambiance and commitment to member satisfaction, the club operates with a focus on professionalism and genuine hospitality, creating memorable moments through exceptional culinary offerings and outstanding service.
The Food & Beverage Manager plays a critical role within this dynamic environment. Reporting directly to the Assistant Clubhouse Manager, the Food & Beverage Manager is responsible for overseeing the daily operations of all dining outlets within the club. This leadership role ensures that every aspect of the food and beverage service aligns with the club's high standards and member expectations. The manager is tasked with supervising a team of staff, coordinating service activities, and fostering a positive and professional work environment. By leading through example, the Food & Beverage Manager upholds the club's commitment to excellence and genuine hospitality.
This position is a full-time role that demands a hands-on approach to management, ensuring operational efficiency while maintaining superior food quality and service. The manager’s responsibilities encompass menu development in collaboration with culinary leadership, maintaining cleanliness and sanitation standards, and overseeing inventory and ordering processes. Additionally, the role involves employee coaching, training, performance evaluation, and recruitment to build and sustain a high-performing team. The Food & Beverage Manager also works closely with the events team to coordinate special events, private parties, and banquet functions, thereby enhancing the member experience through well-executed occasions.
The manager is expected to actively engage with club members and guests, addressing concerns promptly and applying recovery techniques when necessary to maintain service standards. This role requires a professional who is not only skilled in food and beverage operations but also adept at multitasking, problem-solving, and effective communication. Familiarity with Microsoft Office Suite, POS systems, and financial reporting tools is essential, along with the physical ability to perform various duties. Flexibility in working hours is also required, as the role involves evening, weekend, holiday, and on-call shifts.
Overall, the Food & Beverage Manager is a pivotal figure in ensuring that the club’s dining experiences remain exceptional, reflecting the club’s brand and values. This role offers a rewarding opportunity for a proactive leader who thrives in a fast-paced, service-oriented environment and who is passionate about delivering excellence in hospitality.
The Food & Beverage Manager plays a critical role within this dynamic environment. Reporting directly to the Assistant Clubhouse Manager, the Food & Beverage Manager is responsible for overseeing the daily operations of all dining outlets within the club. This leadership role ensures that every aspect of the food and beverage service aligns with the club's high standards and member expectations. The manager is tasked with supervising a team of staff, coordinating service activities, and fostering a positive and professional work environment. By leading through example, the Food & Beverage Manager upholds the club's commitment to excellence and genuine hospitality.
This position is a full-time role that demands a hands-on approach to management, ensuring operational efficiency while maintaining superior food quality and service. The manager’s responsibilities encompass menu development in collaboration with culinary leadership, maintaining cleanliness and sanitation standards, and overseeing inventory and ordering processes. Additionally, the role involves employee coaching, training, performance evaluation, and recruitment to build and sustain a high-performing team. The Food & Beverage Manager also works closely with the events team to coordinate special events, private parties, and banquet functions, thereby enhancing the member experience through well-executed occasions.
The manager is expected to actively engage with club members and guests, addressing concerns promptly and applying recovery techniques when necessary to maintain service standards. This role requires a professional who is not only skilled in food and beverage operations but also adept at multitasking, problem-solving, and effective communication. Familiarity with Microsoft Office Suite, POS systems, and financial reporting tools is essential, along with the physical ability to perform various duties. Flexibility in working hours is also required, as the role involves evening, weekend, holiday, and on-call shifts.
Overall, the Food & Beverage Manager is a pivotal figure in ensuring that the club’s dining experiences remain exceptional, reflecting the club’s brand and values. This role offers a rewarding opportunity for a proactive leader who thrives in a fast-paced, service-oriented environment and who is passionate about delivering excellence in hospitality.
Job Requirements
- Minimum three years’ related experience and/or training or equivalent combination of education and experience
- Innovative problem-solver with strong multitasking abilities and a proactive leadership style
- Friendly, service-oriented, and able to work collaboratively across departments
- Excellent written and verbal communication skills with strong organizational skills and attention to detail
- Proficient in Microsoft Office Suite, POS, and financial reporting systems with the ability to learn new systems
- Physically capable of performing job duties, including standing, sitting, and lifting/moving items up to 25 pounds
- Willingness to work evenings, weekends, holidays, and on-call shifts as required
Job Qualifications
- Minimum three years’ related experience and/or training or equivalent combination of education and experience
- Innovative problem-solver with strong multitasking abilities and a proactive leadership style
- Friendly, service-oriented, and able to work collaboratively across departments
- Excellent written and verbal communication skills with strong organizational skills and attention to detail
- Proficient in Microsoft Office Suite, POS, and financial reporting systems with the ability to learn new systems
- Physically capable of performing job duties, including standing, sitting, and lifting/moving items up to 25 pounds
- Willingness to work evenings, weekends, holidays, and on-call shifts as required
Job Duties
- Engage with club members and guests to ensure a consistently positive and memorable dining experience by upholding club standards for food, service excellence, and quality
- Ensure all food and beverage offerings consistently meet club standards for quality, presentation, and taste
- Develop and update menus in collaboration with culinary leadership to ensure variety, quality, and alignment with club standards and member expectations
- Monitor and maintain restaurant cleanliness and sanitation standards in compliance with health and safety regulations
- Provide ongoing coaching, training, and performance feedback to staff to support high levels of service
- Empower employees to address guest concerns promptly and professionally, additional manager-led recovery techniques should be applied when necessary to resolve issues and maintain service standards
- Maintain active communication between front-of-house and back-of-house operations
- Complete annual performance reviews for line-level staff in partnership with the assistant clubhouse manager
- Ensure accurate record keeping and timely submission of end-of-shift and employee performance reports
- Create and manage staff schedules, including tracking availability, ensuring proper shift coverage, and balancing the labor budget
- Oversee inventory control and ordering processes to maintain appropriate stock levels and minimize waste
- Conduct interviews, recruit, and hire qualified team members to support departmental growth and staffing needs
- Collaborate with the events team to coordinate and execute special events, private parties, and banquet functions
- Stay current on industry trends and implement operational improvements as needed
- Execute other duties and special projects as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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