
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $22.70 - $28.40
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
Employee stock ownership plan
401(k) plus matching
education assistance program
store discounts
Paid Time Off
Paid parental leave
wellness programs
Job Description
Wawa, Inc. is a well-established convenience store and food service company recognized for its commitment to high-quality, fresh food and exceptional customer service. Known for its innovative approach to convenience retailing, Wawa blends a retail environment with quick-serve food offerings, catering to a diverse customer base that includes everyday shoppers and travelers. Wawa operates numerous locations across several states, maintaining a focus on community engagement and a welcoming atmosphere for both Associates and customers. As a company, Wawa is deeply committed to equity, integrity, and inclusion, promoting a respectful and supportive workplace for all employees. Its comprehensive benefits program reflects the company's dedication to Associate well-being, encompassing financial, physical, and emotional support through various health, retirement, and professional development plans.
The Food & Beverage Manager (FBM) position at Wawa is a pivotal leadership role responsible for overseeing all aspects of food and beverage operations within each store. This role works closely with the General Manager and Assistant General Manager to ensure seamless day-to-day operations while maintaining an unwavering focus on delivering a fresh, efficient, and customer-centered experience every single day. The FBM takes ownership of food programs ranging from fresh meals to grab-and-go items, beverages, and catering services, driving sales growth and meeting performance targets with an emphasis on quality and consistency.
Key responsibilities include becoming an in-store expert on food programs, promotions, and marketing initiatives, managing training programs for customer service associates, and supporting hiring, scheduling, and team development efforts to foster a motivated, high-performing team. The FBM is also charged with maintaining a clean, safe, and inviting food service environment that complies with all health and safety standards, while overseeing inventory management, ordering, and equipment maintenance to ensure smooth operational workflows.
This role requires a versatile leader who can multitask, make effective decisions, and implement change in a fast-paced retail environment. Ideal candidates bring strong communication, organizational, and customer service skills, along with problem-solving abilities that drive results and elevate sales performance. The hourly wage for this position ranges from $22.70 to $28.40, reflective of experience, position, and location. In addition, Associates holding this title are eligible for monthly bonus incentives, further rewarding their contributions to the company's success.
Wawa, Inc. prides itself on being an equal opportunity employer. The company maintains a work environment where all Associates are treated with fairness and respect, enforcing policies that prohibit discrimination based on a wide array of protected characteristics. Furthermore, Wawa provides reasonable accommodations for applicants needing assistance during the application process, demonstrating its commitment to accessibility and inclusivity throughout the candidate and Associate experience.
The Food & Beverage Manager (FBM) position at Wawa is a pivotal leadership role responsible for overseeing all aspects of food and beverage operations within each store. This role works closely with the General Manager and Assistant General Manager to ensure seamless day-to-day operations while maintaining an unwavering focus on delivering a fresh, efficient, and customer-centered experience every single day. The FBM takes ownership of food programs ranging from fresh meals to grab-and-go items, beverages, and catering services, driving sales growth and meeting performance targets with an emphasis on quality and consistency.
Key responsibilities include becoming an in-store expert on food programs, promotions, and marketing initiatives, managing training programs for customer service associates, and supporting hiring, scheduling, and team development efforts to foster a motivated, high-performing team. The FBM is also charged with maintaining a clean, safe, and inviting food service environment that complies with all health and safety standards, while overseeing inventory management, ordering, and equipment maintenance to ensure smooth operational workflows.
This role requires a versatile leader who can multitask, make effective decisions, and implement change in a fast-paced retail environment. Ideal candidates bring strong communication, organizational, and customer service skills, along with problem-solving abilities that drive results and elevate sales performance. The hourly wage for this position ranges from $22.70 to $28.40, reflective of experience, position, and location. In addition, Associates holding this title are eligible for monthly bonus incentives, further rewarding their contributions to the company's success.
Wawa, Inc. prides itself on being an equal opportunity employer. The company maintains a work environment where all Associates are treated with fairness and respect, enforcing policies that prohibit discrimination based on a wide array of protected characteristics. Furthermore, Wawa provides reasonable accommodations for applicants needing assistance during the application process, demonstrating its commitment to accessibility and inclusivity throughout the candidate and Associate experience.
Job Requirements
- High school diploma or GED equivalent
- Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
- Strong leadership experience in food service or retail environments
- Excellent communication, organization, and customer service skills
- Ability to multitask and make decisions in a fast-paced environment
- Skilled in problem solving to drive results and streamline operations
Job Qualifications
- High school diploma or GED equivalent
- Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
- Strong leadership experience, ideally in food service or retail environments is a plus
- Excellent communication, organization, and customer service skills
- Ability to multitask, make decisions, and drive change in a fast-paced environment
- Skilled in problem solving to drive results, boost sales, and streamline operations
Job Duties
- Take ownership of our food and beverage programs-fresh food, grab-and-go meals, beverages, catering, and more
- Drive food service sales and hit performance goals with a focus on quality and consistency
- Monitor trends and work with peers to create action plans to optimize results
- Become the in-store expert on food programs, promotions, and marketing initiatives
- Own and deliver training for Customer Service Associates to build proficiency and motivate them to provide outstanding customer service
- Support hiring, scheduling, training, and team development
- Recognize great performance and help Associates grow
- Maintain a clean, safe, and inviting food service area that meets all health and safety standards
- Oversee inventory, ordering, and equipment upkeep to support smooth and efficient operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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