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Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $90,000.00 - $100,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
competitive matching 401K
Health savings account
Healthcare flexible saving account
Supplemental medical insurance
supplemental short-term disability insurance
basic life insurance
basic long-term disability insurance
Life insurance buy-ups
Employee assistance program
Pet insurance
Sick Time
competitive salary
Cash incentives programs
Job Description
Pyramid Global Hospitality is a renowned hospitality company recognized for its commitment to a "People First" culture. This culture prioritizes the wellbeing, growth, and development of its employees, fostering a supportive and inclusive environment rich in diversity. With over 230 properties worldwide, Pyramid Global Hospitality has established a reputation not only for delivering exceptional guest experiences but also for nurturing meaningful relationships with its employees. This company's ethos extends into every aspect of its operations, from comprehensive health insurance and retirement plans to unique perks such as on-site wellness programs, local discounts, and special employee rates on hotel stays. Furthermore,... Show More
Job Requirements
- demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
- 3-5 years or more of progressive hotel food and beverage experience
- service oriented style with professional presentation skills
- at least 3 years experience in a senior role in a food and beverage environment
- proven leadership skills
- must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- clear concise written and verbal communication skills in English
- must be proficient in Microsoft Word and Excel
- must have excellent organizational, interpersonal and administrative skills
- experience implementing new food and beverage concepts
- must have current and valid WA food handler’s and MAST permit
- prior experience with POS systems preferred
Job Qualifications
- 3-5 years or more of progressive hotel food and beverage experience
- at least 3 years experience in a senior role in a food and beverage environment
- demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
- service oriented style with professional presentation skills
- proven leadership skills
- high energy and entrepreneurial spirit
- motivational leader
- proven track record in high volume concept
- effective communicator
- ability to provide exceptional customer service and improve the bottom line
- clear concise written and verbal communication skills in English
- proficiency in Microsoft Word and Excel
- excellent organizational, interpersonal and administrative skills
- experience implementing new food and beverage concepts
- current and valid WA food handler’s and MAST permit
- prior experience with POS systems preferred
Job Duties
- Managing, coaching, and developing a team of committed hospitality professionals
- delivering exceptional guest and corporate experiences by setting high standards
- managing food and beverage standards to uphold responsible business practices
- working closely with the Hotel Manager and finance team to set, monitor and refine budgets and drive revenue
- multitasking to oversee multiple food and beverage outlets, banquets, and in-room dining facilities
- motivating and managing a team of front of the house colleagues for food and beverage
- assisting with the budget, marketing plans and objectives and managing within those approved plans
- implementing and maintaining food and beverage sales and marketing programs
- mentorship and overseeing the development of employees
- hiring, training, empowering, coaching, counseling and conducting annual performance reviews
- directing the implementation of payroll, reports, forecasts, inventory and budget for food and beverage operations
- coordinating food and beverage operations with other hotel departments to ensure efficient guest service
- resolving guest complaints to maintain a high level of customer satisfaction and quality
- implementing procedures to increase guest and associate satisfaction
- exercising quality control for both food and beverage
- maintaining standards of service and ensuring their implementation
- performing daily walk-throughs to ensure full compliance with Department of Health regulations and brand standards
- coaching and counseling employees to reflect brand service standards and procedures
- maintaining schedules for multiple outlets each week based on forecast and event schedules
- ensuring all colleagues maintain current food and alcohol permits at all times
- must be available to work evenings and weekends as needed
- other duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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