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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $95,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
sick leave
Holiday pay
Pet insurance
Supplemental Insurance
Life insurance
short-term disability
long-term disability
401(k) Plan
Employee Discounts
Job Description
Claremont Resort & Club, located on 22 picturesque acres in the Berkeley and Oakland Hills, stands as an iconic luxury resort with a rich history spanning over a century. As a premier destination in the Bay Area, the resort offers a unique blend of 19th-century charm and modern amenities, providing guests with an unparalleled experience of comfort and elegance. The property features exquisite dining options, including Limewood restaurant, an urban oasis spa, and a wellness-focused club, all offering breathtaking views of the San Francisco Bay. The resort places a significant emphasis on hospitality excellence, creating memorable experiences for guests while... Show More
Job Requirements
- Minimum two years of post-high school education
- Two or more years of full employment in a related position
- Hotel experience preferred
- Thorough knowledge of restaurant and hotel practices and procedures
- Strong supervision, management and communication skills
- Ability to investigate and analyze current activities and make logical conclusions and recommendations
- Ability to make decisions guided by established policy and procedures
- Knowledge of hotel operations including marketing, security, personnel and labor relations, budget forecasting, quality assurance, hospitality law and long-range planning
- Leadership skills to motivate and develop staff
- Ability to plan, organize and delegate
- Effective verbal and written communication skills
- Ability to work effectively under time constraints and deadlines
Job Qualifications
- Minimum two years of post-high school education
- Two or more years of full employment in a related position
- Hotel experience preferred
- Thorough knowledge of restaurant and hotel practices and procedures
- Strong supervision, management and communication skills
- Ability to investigate and analyze current activities and make logical conclusions and recommendations
- Decision-making skills guided by established policies and procedures
- Knowledge of hotel operations including marketing, security, personnel and labor relations, business plans, repairs, maintenance, budgeting, quality assurance, hospitality law and long-range planning
- Leadership skills to motivate and develop staff
- Ability to set priorities, plan, organize and delegate
- Effective written communication skills
- Ability to work under time constraints and deadlines
- Strong verbal and written communication adaptable to different audiences
Job Duties
- Direct the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods
- Direct the day-to-day operations of the bar operations
- Manage human resources to attract, retain and motivate associates by interviewing, hiring, scheduling, training, developing, empowering, coaching, counseling, conducting performance and salary reviews, resolving problems, providing open communications and recommending discipline and termination as appropriate
- Implement company programs and manage restaurant, room service, and other food and beverage operations to ensure compliance with LSOPs, SOPs, safety regulations, and government regulations while maintaining service quality and hospitality
- Forecast, implement, monitor, control and report on outlet budgets including labor, food, beverage costs, supplies and equipment to maximize revenue and minimize expenses
- Respond to customer trends, needs, issues, comments and problems to ensure quality experiences and enhance future sales
- Create, recommend and implement promotions, displays, buffet presentations and ideas to attract more guests and increase local market share
- Monitor and control the maintenance and sanitation of outlets and equipment to protect assets and ensure quality service
- Comply with attendance rules and maintain regular availability
- Perform other job-related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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