Food and Beverage Manager

Fairmont San Francisco is a landmark hotel that has been an iconic presence atop Nob Hill since 1907. Over the decades, the hotel has served as a prestigious residence for U.S. presidents, world leaders, and entertainment stars, becoming a symbol of luxury and elegance in the heart of San Francisco. With 606 well-appointed guest rooms and suites, the hotel offers a distinctive blend of classic charm and modern comforts. Guests enjoy three unique restaurants, a health club, and easy access to some of the city’s most popular attractions, making Fairmont San Francisco a preferred destination for travelers seeking both relaxation and cultural experiences. The hotel's commitment to excellence is reflected not only in its architecture and amenities but also in its dedication to providing exceptional guest services. Fairmont San Francisco prides itself on being an Equal Opportunity Employer, welcoming a diverse workforce and fostering inclusive workplace practices that promote respect and equal opportunities for all employees. For more information, interested candidates are encouraged to visit Fairmont’s official website at www.fairmont.com to gain insights into the hotel’s history, values, and career opportunities.

We are currently seeking a dynamic and experienced Food & Beverage Operations Leader to join our distinguished team, reporting directly to the Director of Food & Beverage. This full-time role offers a competitive annual salary range from $87,750 to $117,000 USD, reflecting the importance of this position within our executive operations. As the Food & Beverage Operations Leader, you will play a critical role in steering the departmental team towards excellence, leading, mentoring, and training staff members to uphold the highest service standards. Your innovative mindset will be key in strategizing new products and service offerings that enrich the guest experience and elevate the hotel's reputation for outstanding hospitality. You will be responsible for creating unforgettable experiences for our guests, ensuring that every interaction is professional, friendly, and engaging. Revenue maximization is another core focus, which requires collaboration with the Food & Beverage teams to communicate and implement effective strategies, practices, and promotions aimed at boosting sales and profitability.

Budgets will be managed with fiscal responsibility, and you will act swiftly and professionally to resolve any guest concerns, maintaining our commitment to guest satisfaction. Continuous improvement of product and service quality is expected as you monitor guest service standards and balance operational, administrative, and colleague needs. Adherence to all safety and sanitation policies, as well as outlet-specific procedures and service standards, is mandatory to ensure the well-being of our guests and staff. Additional duties may be assigned as necessary to support the overall success of the Food & Beverage department and the hotel at large. This role is ideal for a service-focused individual with proven leadership capabilities, who is passionate about fostering a strong team culture and delivering high performance in a luxury hospitality environment. Physical demands include constant standing and walking, occasional lifting of up to 25 pounds, as well as seated computer work during shifts. Join Fairmont San Francisco and become part of a historic institution that values tradition, innovation, and exceptional guest service.