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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $87,750.00 - $117,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Work flexibility
Job Description
Fairmont San Francisco is a landmark hotel that has been an iconic presence atop Nob Hill since 1907. Over the decades, the hotel has served as a prestigious residence for U.S. presidents, world leaders, and entertainment stars, becoming a symbol of luxury and elegance in the heart of San Francisco. With 606 well-appointed guest rooms and suites, the hotel offers a distinctive blend of classic charm and modern comforts. Guests enjoy three unique restaurants, a health club, and easy access to some of the city’s most popular attractions, making Fairmont San Francisco a preferred destination for travelers seeking both relaxation... Show More
Job Requirements
- Constant standing and walking throughout shift
- occasional lifting up to 25lbs
- seated use of computer, keyboard and mouse
Job Qualifications
- Service focused personality is essential and previous leadership experience required
- proven ability to build and maintain good relationships with all stakeholders
- communicate thoughts, actions and opportunities clearly with strong networking skills
- ability to lead by example, believe in a strong team culture and set the scene for high performance
Job Duties
- Lead, mentor and train the Food & Beverage Operations team in all aspects of the department and ensure service standards are followed
- strategize on new products and service offerings
- create unforgettable experiences for our guests
- consistently offer professional, friendly and engaging service
- maximize revenues by communicating regularly with the Food & Beverage teams to implement agreed upon strategies, practices and promotions
- monitor the departmental budget in a fiscally responsible manner
- address guest concerns and react quickly and professionally
- monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits
- balance operational, administrative and colleague needs
- follow outlet policies, procedures and service standards
- follow all safety and sanitation policies when handling food and beverage
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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