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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $75,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Training and Development
Job Description
This prestigious establishment is a premier luxury hotel known for its exceptional dining and beverage services, offering guests an upscale and memorable experience. Renowned for its commitment to quality and customer satisfaction, the hotel maintains a high standard of excellence in all aspects of its operations, particularly within its food and beverage division. With a focus on fine dining, the hotel consistently pursues innovative ways to enhance guest experiences, offering a blend of classic elegance and modern sophistication. The management team fosters a collaborative environment that encourages professional growth and values expertise in hospitality management.
The Food and Beverage ... Show More
The Food and Beverage ... Show More
Job Requirements
- Bachelor's degree in hospitality management or similar area of study preferred
- minimum three years restaurant management experience at a luxury hotel property, fine dining establishment or comparable club
- strong knowledge and passion for wine and beverage with past bartending experience
- ability to stand for long periods of time
- ability to read, listen and communicate effectively in English, both verbally and in writing
- ability to access and accurately input information using a moderately complex computer system, phone and internet website
- TIPS training
- food safety certification
- Sommelier certification a plus
Job Qualifications
- Bachelor's degree in hospitality management or similar area of study preferred
- minimum three years restaurant management experience at a luxury hotel property, fine dining establishment or comparable club
- strong knowledge and passion for wine and beverage with past bartending experience
- ability to stand for long periods of time
- ability to read, listen and communicate effectively in English, both verbally and in writing
- ability to access and accurately input information using a moderately complex computer system, phone and internet website
Job Duties
- Schedules personnel and plans dining room set-up upon anticipated member and guest counts and client needs
- takes reservations and checks table reservation schedules if needed
- carefully supervises dining room and bar staff to help assure proper service
- inspects dining room employees to ensure they are in proper uniform at all times
- provides appropriate reports concerning employee hours, schedules, pay rates, job changes, tip pools etc
- receives and resolves all guest complaints
- serves as liaison between dining room and back-of-house staff
- assures that all side work is accomplished and that all cleaning of equipment and storage areas is completed according to schedule
- directs pre-shift meetings with dining room personnel and relays information and policy changes
- checks the maintenance of equipment in the dining room and reports deficiencies and maintenance concerns
- makes suggestions about improvements in dining room service procedures and layout
- produces daily meal period revenue analyses and other reports from the point of sale system used in the dining room
- develops and maintains the dining room reservation system
- monitors dining room labor and supplies budget and makes adjustments as necessary to achieve financial goals and control costs
- develops and maintains a bar and product supplies inventory system for alcoholic beverages including wines
- non-alcoholic beverages and mixers
- glassware
- paper and other bar supplies
- develops standard operating procedures to ensure that bars are set up and operated efficiently
- assists with private parties and service in food and beverage outlets when necessary
- keeps current with changing member preferences and industry trends relative to the food and beverage operation
- schedules wine and beer samplings with distributors to continuously improve variety and quality of beverages available to club members and guests
- observes guest experience, conferring frequently with staff to maintain satisfaction and ensure proper service timing for each course
- ensures proper and timely service of guests by communicating with kitchen, server and members
- responsible for learning and training new staff on North Star system if necessary
- responsible for completing annual and 30/60/90 day performance evaluations and disciplinary actions for entire staff
- performs all other duties as assigned by employer
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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