Food & Beverage Manager

This prestigious establishment is a premier luxury hotel known for its exceptional dining and beverage services, offering guests an upscale and memorable experience. Renowned for its commitment to quality and customer satisfaction, the hotel maintains a high standard of excellence in all aspects of its operations, particularly within its food and beverage division. With a focus on fine dining, the hotel consistently pursues innovative ways to enhance guest experiences, offering a blend of classic elegance and modern sophistication. The management team fosters a collaborative environment that encourages professional growth and values expertise in hospitality management.

The Food and Beverage Manager plays a critical role in overseeing the dining room service and bar areas, ensuring that both meet the highest standards of appearance, hospitality, and service. This position reports directly to the Assistant Director of Food & Beverage and is responsible for managing a team that serves guests across multiple outlets. The role demands a proactive leader with a strong background in restaurant management within luxury hotels, fine dining establishments, or comparable clubs.

Key responsibilities of the Food and Beverage Manager include supervising ala carte staff and coordinating daily operations to optimize service quality. One of the essential functions is scheduling personnel based on guest counts and client needs, ensuring that the dining room and bar areas are set up efficiently. The manager handles reservation systems, customer service issues, and maintains seamless communication between the front-of-house and back-of-house teams. They also monitor inventory levels, oversee budgeting goals, and implement programs designed to increase revenue. Emphasizing continuous improvement, the manager is expected to stay current with industry trends and member preferences to refine offerings and exceed guest expectations.

A critical aspect of the role is maintaining compliance with operational standards through rigorous supervision of staff uniforms, side work completion, equipment maintenance, and cleanliness of facilities. The manager also conducts pre-shift meetings to communicate updates and policy changes, ensuring that all team members are well-informed and aligned with service goals. Analytical skills are necessary to produce daily revenue analyses and other relevant reports generated from POS systems, enabling informed decision-making and financial control.

In addition to operational oversight, the manager develops and maintains inventory control systems for alcoholic and non-alcoholic beverages, glassware, and bar supplies. This includes scheduling tastings with distributors to enhance the variety and quality of beverages available to guests. The manager’s passion for wine and beverages, supported by relevant certifications, helps elevate the club's beverage program. They also engage in training new staff on systems such as the North Star platform and manage performance evaluations and disciplinary actions to uphold team standards.

This full-time position offers an excellent opportunity for experienced professionals to contribute to a dynamic team recognized for its dedication to luxury service excellence. The role requires excellent communication skills, meticulous attention to detail, and a strong commitment to superior guest service, making it a key player in the hotel's continued success and reputation within the hospitality industry.