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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,900.00 - $66,200.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
The hiring establishment is a distinguished hotel committed to delivering exceptional hospitality experiences. With an emphasis on superior service quality, the hotel offers a wide range of amenities designed to cater to both leisure and business travelers. Known for its elegant accommodations, exemplary guest services, and outstanding dining options, the hotel maintains a reputation for excellence in the hospitality industry. The establishment prides itself on fostering a professional atmosphere where employees can thrive and contribute to its ongoing success. As a notable player in the hotel sector, it upholds strict standards of operational efficiency, guest satisfaction, and staff development to... Show More
Job Requirements
- Must be able to work long hours sometimes
- capable of exerting up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly in physical tasks
- must approach all interactions in an attentive, friendly, courteous and service-oriented manner
- maintain regular attendance as required by scheduling
- uphold high standards of personal appearance and grooming including wearing the proper uniform and nametag
- always comply with management standards and regulations for safe and efficient operations
- maintain a warm and friendly demeanor
- be attentive, friendly, helpful and courteous to guests, managers and fellow employees at all times
- able to prepare and submit reports in a timely manner
- organize and conduct regular department meetings
- cooperate in menu planning and preparation
- ensure timely purchase of food and beverage items within budget
- oversee employee cafeteria operations
- ensure compliance with liquor laws and health and sanitation regulations
- ensure departmental compliance with standard operating procedures
- train department heads on standard operating procedures, report preparation and technical job tasks
- attend and/or conduct departmental and hotel training such as customer service
- interview candidates for front-of-house food and beverage positions and follow hiring standards
- must participate in meetings and training as required by management
- perform other duties as requested by management
Job Qualifications
- At least 6 years of progressive experience in a hotel or a related field
- or a 4-year college degree and at least 3 years of related experience
- or a 2-year college degree and 4 or more years of related experience
- proficiency in Windows and company-approved spreadsheets and word processing
- knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations
- ability to convey information and ideas clearly
- ability to evaluate and select among alternative courses of action quickly and accurately
- strong initiative and multitasking skills
- effective problem-solving and ability to meet deadlines
- ability to assimilate complex information from diverse sources
- effective listening and conflict resolution skills
- basic financial literacy including understanding financial information and data
Job Duties
- Supervise all food and beverage personnel
- respond to guest complaints in a timely manner
- prepare the food and beverage budget and monitor department performance
- perform necessary follow-up including forecasting
- monitor industry trends and take appropriate action to maintain competitive and profitable operations
- work with other Executive Committee members and keep them informed of food and beverage issues
- coordinate and monitor all phases of loss prevention in the food and beverage department
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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