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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Job Description
The Food & Beverage Manager plays a pivotal role in one of the most iconic hospitality destinations, bringing outlets to life by creating unforgettable guest experiences, leading high-performing teams, and setting the tone for exceptional service. This role is rooted in passion, presence, and pride in every moment of service. The manager oversees several popular venues including Durty Nelly's Irish Pub, Fiume Pizzeria & Wine Bar, River's Edge Cafe, Coffee Cupboard, and Rincon Alegre Lobby Bar, ensuring each outlet delivers top-tier dining and beverage services that meet the highest hospitality standards.
As part of the leadership tea... Show More
As part of the leadership tea... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 2 years experience preferred
- food handlers certification required
- TABC certification required
- CPR certification preferred
Job Qualifications
- High school graduate or equivalent required
- Food Handlers Certification required
- TABC required
Job Duties
- Checks Servers, Bartender and Kitchen stations before, during and after their shift for proper set-up and cleanliness
- Ensures that the Servers and Bartenders provide guests with friendly, courteous, and timely service
- Make sure that Servers understand and are able to explain any specials and/or restaurant promotions
- Ensures that the order when complete, is retrieved from the kitchen, and is accurate and delivered in a timely manner with the appropriate condiments
- Interacts with guests to obtain feedback on quality of service and food in outlet
- Investigates and resolves guest complaints in a timely manner
- Manages and monitors product quality and guest satisfaction in restaurant
- Responsible for ensuring that food quality is consistent, appealing, and prepared to guest specifications
- Schedules and directs staff in their work assignments
- Assigns in detail specific duties to all team members under supervision for efficient operation of the kitchen/restaurant
- Moves throughout facility and kitchen areas to visually monitor and take corrective action to ensure food quality and service standards are met
- Verifies temperatures, judges’ appearance and taste of products, and checks preparation methods to determine quality
- Provides guidance for improvement and implements necessary adjustments for consistency
- Ensures compliance with all hotel policies and procedures that relate to food and beverage, as well as local, state, and federal laws and regulations
- Listen actively & communicate clearly while interacting with customers to promote food products & directing staff activities
- Analyze feedback from clients & team members, make decisions and take action to implement suggestions for improvement
- Maintain working rapport with all hotel staff for efficient operation & service to customers
- Documents inventory forecast usage and monitors supply so that restaurants are stocked with linen, glassware, silverware, china, condiments and other items necessary to provide appropriate customer service
- Oversees set up of dining and service areas
- Demonstrates positive leadership characteristics that inspire team members to meet and exceed standards and promote team member empowerment
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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