Food & Beverage Manager

This prestigious luxury resort boasts an unmatched dedication to excellence in hospitality and guest service. Known for its serene setting and exceptional amenities, the resort has become a preferred destination for discerning travelers seeking exceptional culinary and beverage experiences in a sophisticated environment. The establishment prides itself on delivering personalized, high-quality service that aligns with its core values of humility, optimism, and family spirit, creating a warm and inviting atmosphere for both guests and staff.

The Food and Beverage (F&B) Manager role at this resort is pivotal in maintaining the outstanding standards of the property’s beverage operations. This full-time managerial position focuses on achieving monthly forecasted beverage revenue goals while rigorously controlling operational costs within the department. The successful candidate will play a key role in the annual budget preparation, ensuring that all projected revenues, expenses, and capital expenditures, including operating equipment and furniture, fixtures and equipment (FF&E), are accurately accounted for in the resort’s Annual Business Plan.

In this capacity, the F&B Manager will also have hands-on responsibility for financial controls, including the correct settlement of all sales transactions, cashier and bar float management, and adherence to prescribed cash handling procedures. They will oversee a team of F&B professionals, assigning duties and implementing multitasking principles to maximize efficiency and service quality. They will work closely with the Human Resources Department to develop a pool of qualified part-time employees ensuring adequate staffing aligned with business patterns.

The role demands active presence on the floor, especially during peak periods such as happy hours and special events, promoting the hotel’s facilities and maximizing sales opportunities. Strong coordination with the Kitchen and Beverage Departments is essential to maintain operational flow and uphold quality standards. The F&B Manager must have a comprehensive understanding of all menu items, enabling them to recommend food and beverage combinations effectively to enhance the guest experience.

Customer engagement is also a critical aspect of this position. The manager handles guest inquiries with professionalism, addresses complaints promptly, and follows up to ensure guest satisfaction. They must embody the resort’s commitment to courteous and professional service at all times, reinforcing positive guest relationships.

Operational oversight includes maintaining inventory controls and stock levels through monthly equipment and supplies checks, managing requisitions, and ensuring efficient use of resources. The manager is responsible for conducting daily briefings and monthly staff meetings to keep the team aligned with service protocols and business goals. Compliance with the resort’s operational manuals, policies, procedures, and safety standards is mandatory, as is punctuality, high personal appearance standards, and fostering positive staff relations.

This role also involves participating in department training initiatives, supporting training functions, and contributing proactively to staff development and morale. The F&B Manager is expected to adapt to changes in restaurant functions as directed by hotel management, maintaining a motivated, disciplined, and positive attitude at all times. Regular reporting and involvement in the Monthly Objective Review and Executive Management meetings are integral to this position’s responsibilities.

Overall, the F&B Manager contributes significantly to the resort’s vision by upholding its standards of performance and delivering an exceptional guest experience through dedicated leadership and operational excellence. This opportunity is ideal for a seasoned professional with a minimum of five years’ experience in a senior F&B role within luxury hotel or resort environments aiming to further enhance their career while positively impacting a top-tier hospitality brand.