
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $36,800.00 - $59,600.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Professional Development
flexible schedule
Job Description
Legends Global is a premier company specializing in the management of public assembly facilities, renowned for delivering exceptional event experiences. As a leader in this industry, Legends Global operates various iconic venues including Pinnacle Bank Arena and Pinewood Bowl. These venues host a wide variety of events, including concerts, sports, and community gatherings, drawing a diverse audience and requiring meticulous operational management to ensure every guest has a memorable experience. The company is committed to excellence, reliability, and innovation in event management services, establishing itself as a trusted partner for clients and guests alike.\n\nThe Food & Beverage Manager position at Legends Global, based primarily at Pinnacle Bank Arena and Pinewood Bowl, is a full-time exempt role within the Food & Beverage department reporting directly to the Assistant Director of Food & Beverage. This essential leadership role focuses on managing the entire concessions operation, including overseeing the warehouse. The Food & Beverage Manager works closely with other Food & Beverage managers to drive profitability, optimize operational efficiency, and maintain top-tier service quality. The role demands a hands-on approach to ensure that all food and beverage offerings meet the highest standards in terms of quality, presentation, and guest satisfaction.\n\nThis manager will play a pivotal role in inventory management, product ordering, team supervision, and compliance with health and safety regulations. A significant aspect of the position involves staff development, mentoring, and ensuring that all concessions stands, bars, kiosks, and portable units deliver visually appealing and customer-friendly service. The manager also collaborates with the Executive Chef and Senior Food & Beverage Manager to maintain the best practices across all food and beverage operations and engages in continuous improvement by studying industry trends and incorporating innovative ideas into the service model.\n\nKey responsibilities extend to inventory control, pricing strategy, and cost management following approved profit plans. The Food & Beverage Manager must be technologically proficient, leveraging software systems such as Clover Sport POS and other inventory management tools to maintain accurate financial records, order placements, and staffing coordination. Management by Walking Around (MBWA) is an essential component to interact with staff and patrons during events, allowing real-time operational adjustments to enhance service delivery.\n\nCandidates must be flexible, willing to work extended hours including nights, weekends, and holidays, and embody a professional demeanor capable of handling confidential information sensitively. This role requires a leader with strong interpersonal skills to foster positive relationships with clients, vendors, and staff alike. Additionally, obtaining necessary certifications such as the Lancaster County Food Manager permit and Serv Safe Manager, Alcohol, and Allergen Certifications within 30 days of employment is mandatory.\n\nThe Food & Beverage Manager opportunity at Legends Global provides a dynamic work environment where industry leaders are encouraged to innovate, lead teams, and grow their careers within a highly respected hospitality organization. The company offers a workplace culture centered on teamwork, professionalism, and continuous improvement, making it an ideal setting for driven individuals passionate about delivering outstanding food and beverage experiences in the event management industry.
Job Requirements
- Bachelor's degree or minimum of two years of experience in the hospitality industry preferred
- Recent hospitality graduates will be considered
- Strong knowledge with Clover Sport POS, inventory software, and IT processes preferred
- Prior experience with inventory control preferred but not required
- Serv Safe Manager, Alcohol, and Allergen certified (can be after hire)
- Ability to stand and walk for long periods
- Ability to sit in a small office environment for extended periods
- Ability to perform data entry with repetitive hand/finger motions
- Ability to handle physical tasks such as walking, bending, lifting, and reaching
- Ability to regularly lift or move up to 50 pounds
- Willingness to work in varying indoor and outdoor environments with possible exposure to temperature extremes
- Ability to work in confined or narrow spaces
- Willingness to work extended hours including nights, weekends, and holidays
Job Qualifications
- Strong working knowledge of food safety, sanitation, and workplace safety standards with Health Department knowledge
- Demonstrated financial acumen including P&L accountability or contract-managed service experience
- Technologically savvy with proficiency in Microsoft Office programs and Clover Sport POS Software
- Flexibility to work extended or irregular hours including nights, early mornings, weekends, and holidays
- Ability to accept change, new procedures, and constructive feedback
- Self-starter capable of multitasking and contributing beyond retail operations
- Initiative in timely and effective problem identification and resolution
- Strong leadership and client/guest relationship management skills
- Professional demeanor and ability to handle confidential information
- Proven cost control and revenue generation skills
- Strong written, verbal, and interpersonal communication skills
- Ability to function in a fast-paced, team-oriented environment
- Ability to manage multiple direct reports
- Adherence to company inventory control policies and procedures
- Willingness to assist across the Food & Beverage department
- Required certifications including Lancaster County Food Manager permit and Serv Safe Manager, Alcohol and Allergen Certifications
- Desire for self-development and ability to grow within the department
Job Duties
- Oversees concessions and warehouse associates including developing, promoting, corrective counseling, mentoring, evaluating performance, and providing feedback to improve performance
- Sets inventory levels and creates requisitions in the warehouse, concession stands, portables, bars, and kiosks
- Orders products for events and inspects and accepts deliveries for quality and accuracy
- Maintains existing programs and develops new concepts to ensure the highest quality of food and beverage service
- Works with Executive Chef and Senior Food & Beverage Manager to ensure food and beverage standards are met
- Oversees pricing and portions within approved profit plan guidelines
- Manages visual appeal and signage of all stands ensuring product display meets industry standards
- Studies current trends to update and improve operations
- Ensures repair and maintenance of food and beverage equipment
- Responsible for operations of stands, portable carts, bars, kiosks, and warehouse
- Maximizes sales by ensuring guest satisfaction and service standards are met
- Implements Management by Walking Around during events to adjust operations and engage with staff and guests
- Coordinates end-of-month inventory process with Senior Food & Beverage Manager
- Recruits, trains, and staffs concessions and warehouse areas
- Maintains staff training manuals including Standard Operating Procedures
- Handles sales documents, inventory input, payroll coding, event openings and closings in POS systems
- Complies with health department and safe beverage regulations
- Enforces all company policies and provides excellent customer service to clients and vendors
- Shares supervision and management responsibilities including interviewing, hiring, training, performance appraisals, and disciplinary actions in accordance with policies and laws
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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