Food & Beverage Manager

Wawa, Inc. is a renowned convenience store and foodservice retailer known for its commitment to providing fresh, high-quality food and beverages alongside exceptional customer service. As a leader in the convenience retail space, Wawa operates numerous stores across multiple regions, each dedicated to ensuring a seamless and enjoyable experience for all customers. Their vision embraces a customer-focused approach, making Wawa a preferred destination for quick, fresh food options and friendly service. Emphasizing continuous improvement and innovation, Wawa invests extensively in its Associates, creating a supportive environment that values inclusivity, growth, and well-being.

The Food & Beverage Manager (FBM) at Wawa plays a pivotal role in upholding the brand's promises by overseeing all food and beverage operations within the store. This position works closely with the General Manager and Assistant General Manager, maintaining smooth and consistent daily operations that highlight freshness, efficiency, and superior customer experience. The FBM is responsible for managing diverse food programs including fresh food selections, grab-and-go meals, beverages, and catering services. With a strategic focus on driving food service sales and meeting performance targets, the manager analyzes market trends and collaborates with peers to implement effective action plans for optimal outcomes. Becoming the in-store expert on all food programs, promotions, and marketing initiatives is essential to ensure alignment with company goals.

A key responsibility of this role is delivering comprehensive training for Customer Service Associates to build their proficiency and foster motivation toward outstanding service. The FBM supports vital team functions including hiring, scheduling, training, and ongoing development, recognizing and nurturing high performance among Associates to promote a positive workplace culture. Maintaining impeccable standards, the manager ensures that the food service area is clean, safe, and compliant with all health and safety regulations. Efficiently managing inventory, ordering processes, and equipment maintenance also forms a critical part of this role, underpinning operational efficiency.

Wawa offers a competitive hourly wage ranging from $22.70 to $28.40, commensurate with experience, position, and location. Associates in this role are also eligible for monthly bonus incentives, reinforcing performance-driven rewards. Furthermore, Wawa provides comprehensive benefits addressing financial, physical, and emotional needs of its workforce, including medical, dental, vision, mental health coverage, an Employee Stock Ownership Plan (ESOP), 401(k) with matching, education assistance, store discounts, paid time off, and paid parental leave.

Wawa, Inc. prides itself on being an equal opportunity employer fostering a respectful and fair workplace. Accommodation requests during the application process are welcomed to ensure accessibility, adhering strictly to applicable laws. This role is ideal for driven professionals seeking to grow their leadership skills in a fast-paced, customer-oriented environment with a company that values inclusivity and excellence.