Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Energizing employee culture
Comprehensive learning and development programs
Inclusive and diverse employee engagement events
Exclusive discount and travel programs
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Job Description
Four Seasons is a globally recognized luxury hospitality company known for delivering exceptional experiences through its commitment to genuine service and unparalleled quality. Powered by a dedicated team of professionals who share a passion for excellence and personal growth, Four Seasons continually fosters a work environment where individuals are motivated to enhance their skills, elevate their performance, and maintain respectful and supportive relationships with colleagues and guests alike. The company prides itself on creating lasting impressions that resonate for a lifetime, emphasizing the importance of authentic connections with people and the world around us. With a strong global presence, Four Seasons provides a world-class employee experience that complements its reputation for luxury and hospitality excellence.
The opportunity at Four Seasons lies in the Manager in Training (MIT) program within the Food & Beverage Division, an intensive 12 to 18-month leadership development initiative designed to seamlessly transition hospitality management students or early-career professionals into dynamic operational leadership roles in a luxury hotel setting. The program offers MIT participants comprehensive exposure to various facets of leadership, including rotations through two operational leadership positions aligned with their division choice. Throughout the program, participants are assigned strategic projects, receive mentorship from senior leaders, and benefit from continuous feedback and professional development. The MIT program aims not only to provide critical hands-on experience but also to cultivate strong leadership skills that align with the company’s high standards of luxury service and operational excellence. This full-time role requires flexibility, motivation, and dedication to embrace Four Seasons’ culture of excellence and to contribute effectively to the guest experience and team success. Compensation details and specific employment terms can be discussed further during the recruiting process, with Four Seasons offering competitive wages aligned with industry standards.
The opportunity at Four Seasons lies in the Manager in Training (MIT) program within the Food & Beverage Division, an intensive 12 to 18-month leadership development initiative designed to seamlessly transition hospitality management students or early-career professionals into dynamic operational leadership roles in a luxury hotel setting. The program offers MIT participants comprehensive exposure to various facets of leadership, including rotations through two operational leadership positions aligned with their division choice. Throughout the program, participants are assigned strategic projects, receive mentorship from senior leaders, and benefit from continuous feedback and professional development. The MIT program aims not only to provide critical hands-on experience but also to cultivate strong leadership skills that align with the company’s high standards of luxury service and operational excellence. This full-time role requires flexibility, motivation, and dedication to embrace Four Seasons’ culture of excellence and to contribute effectively to the guest experience and team success. Compensation details and specific employment terms can be discussed further during the recruiting process, with Four Seasons offering competitive wages aligned with industry standards.
Job Requirements
- Must be willing to work a flexible schedule in order to accomplish all major responsibilities
- Must be willing to accept assignments on an as need basis to promote teamwork
- Applicants are required to have two to three years previous employment in related positions
- A college degree is preferred
- Successful candidate must possess legal work authorization in the United States
Job Qualifications
- Two to three years previous employment in a related position
- College degree preferred
- Strong leadership and decision-making skills
- Excellent communication and interpersonal skills
- Ability to work flexible schedules including early mornings, evenings, weekends and holidays
- Legal work authorization in the United States
- Ability to learn and adapt to Four Seasons' culture and service standards
Job Duties
- Contribute to our environment with a positive and friendly attitude
- Demonstrate strong work ethic and proven leadership skills with the ability to make decisions to best serve our guest and employees
- Learn and follow service standards and cultural standards to expertly serve guests with exceptional knowledge of hotel products and services
- Anticipate guest needs, ascertain satisfaction, offer suggestions, respond urgently and appropriately to guest concerns and requests
- Lead daily shift briefings, ensure all new hires have been properly trained and entered into payroll system according to training manuals, give feedback and coaching to all service staff and communicate progress of training to management
- Work harmoniously and professionally with co-workers and supervisors, maintaining discretion and confidentiality
- Understand Four Seasons' style, practices, culture, terminology, and philosophy and use these principles as guidelines for behavior
- Attend, participate in and occasionally lead meetings or training events
- Comply with Four Seasons' Work Rules and Standards of Conduct
- Complete and understand all line level positions in your respective department
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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