Food & Beverage Manager

Fort Worth, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $40,006.13 - $47,616.29

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development programs

Career advancement opportunities

Job Description

Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. With a dominant presence in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, Highgate is rapidly expanding its footprint in Europe, Latin America, and the Caribbean. The company oversees a substantial portfolio of global properties with an aggregate asset value exceeding $20 billion, generating over $5 billion in cumulative revenues. Highgate provides expert guidance through all stages of the hospitality property cycle, ranging from planning and development to recapitalization or disposition. The company also devotes resources... Show More

Job Requirements

Effective verbal and written communication skills
Ability to listen, understand and clarify employee and guest concerns
Ability to multitask and prioritize departmental functions to meet deadlines
Attentive, friendly, courteous and service-oriented manner
Attend all hotel required meetings and trainings
Maintain regular attendance as required by scheduling
Maintain high personal appearance and grooming standards including wearing nametags
Comply with Highgate Hotel standards and regulations for safe and efficient operations
Maximize productivity efforts and assist in problem-solving
Effective problem handling including anticipating, preventing, identifying and solving problems
Ability to understand and evaluate complex information and data
Maintain confidentiality of information
Perform other duties as requested by management
Maintain a warm and friendly demeanor at all times
Long hours sometimes required
Able to stand for extended periods
Flexibility in schedules required to meet operational needs
Medium physical work including occasionally lifting up to 50 pounds and frequently lifting 20 pounds or more

Job Qualifications

Two years of food and beverage management experience in a luxury hotel
At least three years of progressive experience in a hotel or related field, or a four-year college degree and at least one year of related experience, or a two-year college degree and two or more years of related experience
Knowledge of food and beverage preparation techniques
Knowledge of health department rules and regulations
Knowledge of liquor laws and regulations

Job Duties

Be attentive, friendly, helpful and courteous to guests, managers and fellow employees
Oversee all aspects of the daily operation of the outlet
Supervise outlet personnel
Respond to guest complaints in a timely manner
Work with other food and beverage managers and keep them informed of issues as they arise
Keep immediate supervisor fully informed of all problems or matters requiring attention
Assist in coordinating and monitoring all phases of loss prevention in the outlet
Prepare and submit required reports in a timely manner
Ensure preparation of required reports such as wage progress, payroll, revenue, employee schedules, quarterly action plans
Monitor quality of service in food and beverage outlets
Assist in menu planning and preparation
Ensure compliance with all local liquor laws, health and sanitation regulations
Ensure compliance with SOPs in all outlets
Ensure compliance with requisition procedures
Be visible on the floor and assist staff as needed during each meal period
Conduct staff performance reviews in accordance with Highgate Hotel standards
Understand, implement and monitor corporate promotions in outlet including buffet and three-meal concept standards
Ensure training of employees on SOPs and technical job tasks
Be involved in or conduct departmental and hotel training such as CARE and One to One
Interview candidates for front-of-house food and beverage positions and follow standards for hiring approvals
Complete tip reporting
Ensure overall guest satisfaction
Oversee private events in function spaces and suites
Oversee quality of service in in-room dining
Hold outlet personnel accountable

Job Location

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