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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $34,600.00 - $56,100.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
diversity and inclusion programs
Job Description
Aspire Pre-Flight Hospitality is an esteemed hospitality brand proudly part of Swissport, the global leader in airport ground services. With more than 35 years of award-winning expertise in delivering exceptional hospitality experiences, Aspire operates over 80 executive lounges across Europe and serves more than 5 million customers annually, which equates to over 14,000 guests daily. The company is committed to providing passengers with a sophisticated and seamless lounge experience that embodies their brand promise of 'the perfect start' to every journey. Aspires prestigious lounges are known for their high-quality food and beverage offerings, exceptional guest service, and an environment that... Show More
Job Requirements
- Minimum 5 years of senior food and beverage management experience
- Proven track record in managing multi-site operations
- Strong commercial skills in F&B product strategy and supplier management
- Expertise in beverage categories and product sourcing
- Experience in budget management and financial accountability
- Ability to develop and implement SOPs
- Excellent communication and leadership skills
- Proficiency in procurement and inventory control software
- Strong organisational and time management abilities
- Customer service oriented with a problem-solving approach
Job Qualifications
- Minimum 5 years in a senior F&B management or product development role
- Demonstrable success managing multi-site operations
- Strong commercial expertise across the full F&B spectrum, with particular strength in beverage categories and product sourcing
- Proven leadership and sophisticated supplier management capabilities
- Exceptional financial acumen and budget management experience
- Excellent organisational and time management skills
- Proficiency in procurement and inventory management systems
- Clear communicator with a collaborative and intensely customer-focused mindset
Job Duties
- Own and develop the strategy for all beverage and commercially sourced food products across the lounge network
- Design, source, and execute all beverage menus including wine, spirits, beer, soft drinks, coffee, and tea and complementary retail/packaged food offerings
- Manage key stakeholder relationships including suppliers, manufacturers, and brand partners to extract best value and drive innovation
- Lead supplier negotiations, ensure contract compliance, and manage the portfolio of products to meet quality and cost targets
- Oversee F&B product ordering (non-culinary), supplier delivery schedules, and inventory control to minimise waste and ensure cost-effective purchasing
- Create and review Standard Operating Procedures (SOPs) related to all F&B delivery and service to ensure brand consistency
- Hold full accountability for F&B budgets with a focus on beverage and all non-kitchen related product costs
- Monitor performance against financial targets, analyse sales and consumption reports, and implement corrective actions as needed
- Ensure all F&B offerings meet Aspire brand guidelines to enhance the lounge guest experience
- Collaborate with the Culinary Manager and lounge teams to design and implement a dynamic, seasonal F&B calendar and brand activations
- Hold direct accountability for CSAT and NPS metrics related to the F&B experience, working to resolve any problems or complaints
- Work closely with procurement, marketing, HR, and lounge operations to deliver a cohesive and efficient service
- Act as a key strategic partner to the Culinary Manager, ensuring a seamless and integrated F&B strategy
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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