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Job Overview
Employment Type
Full-time
Work Schedule
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Employee assistance program
Job Description
Our esteemed Clubhouse is a prestigious venue dedicated to providing an exceptional dining and social experience for its members and guests. With an emphasis on blending tradition with modern hospitality, we pride ourselves on maintaining high standards of service, quality food, and a welcoming atmosphere that fosters community and connection among our members. As a well-established institution, the Clubhouse features multiple dining outlets which offer diverse culinary experiences that cater to varied tastes and occasions. Our commitment to excellence is reflected not only in our facilities but also in our dedicated team members who strive to uphold the Club’s reputation... Show More
Job Requirements
- Minimum three years related experience and/or training or equivalent combination of education and experience
- Innovative problem-solver with strong multitasking abilities and a proactive leadership style
- Friendly, service-oriented, and able to work collaboratively across departments
- Excellent written and verbal communication skills with strong organizational skills and attention to detail
- Proficient in Microsoft Office Suite, POS, and financial reporting systems with the ability to learn new systems
- Physically capable of performing job duties, including standing, sitting, and lifting/moving items up to 25 pounds
- Willingness to work evenings, weekends, holidays, and on-call shifts as required
Job Qualifications
- Minimum three years related experience and/or training or equivalent combination of education and experience
- Innovative problem-solver with strong multitasking abilities and a proactive leadership style
- Friendly, service-oriented, and able to work collaboratively across departments
- Excellent written and verbal communication skills with strong organizational skills and attention to detail
- Proficient in Microsoft Office Suite, POS, and financial reporting systems with the ability to learn new systems
Job Duties
- Engage with Club members and guests to ensure a consistently positive and memorable dining experience by upholding Club standards for food, service excellence, and quality
- Ensure all food and beverage offerings consistently meet Club standards for quality, presentation, and taste
- Develop and update menus in collaboration with culinary leadership to ensure variety, quality, and alignment with Club standards and member expectations
- Monitor and maintain restaurant cleanliness and sanitation standards in compliance with health and safety regulations
- Provide ongoing coaching, training, and performance feedback to staff to support high levels of service
- Empower employees to address guest concerns promptly and professionally
- Additional manager-led recovery techniques should be applied when necessary to resolve issues and maintain service standards
- Maintain active communication between front-of-house and back-of-house operations
- Complete annual performance reviews for line-level staff in partnership with the Assistant Clubhouse Manager
- Ensure accurate record keeping and timely submission of end-of-shift and employee performance reports
- Create and manage staff schedules, including tracking availability, ensuring proper shift coverage, and balancing the labor budget
- Oversee inventory control and ordering processes to maintain appropriate stock levels and minimize waste
- Conduct interviews, recruit, and hire qualified team members to support departmental growth and staffing needs
- Collaborate with the events team to coordinate and execute special events, private parties, and banquet functions
- Stay current on industry trends and implement operational improvements as needed
- Execute other duties and special projects as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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