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Food & Beverage Manager
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
retirement savings plan
employee perks
Paid Time Off
performance-based bonuses
Career growth opportunities
supportive work environment
Job Description
Hilton Garden Inn Steele Creek, located at 4936 Trojan Dr., Charlotte, NC, is a well-established hotel within the Maya Hotels portfolio. Maya Hotels is a prominent hospitality company managing multiple distinguished hotel brands, including Holiday Inn Express, Candlewood Suites, avid hotel, Tru, Hilton Garden Inn, Hampton Inn, Aloft and Courtyard. Known for delivering exceptional guest experiences and fostering a welcoming environment, Maya Hotels prides itself on dedication to quality and operational excellence across all its properties. This particular location offers guests comfortable accommodations, modern amenities and a focus on warm, attentive service, making it a preferred destination in the Charlotte... Show More
Job Requirements
- High school diploma required
- 3-5+ years of food and beverage leadership experience
- Strong financial acumen with budgeting and cost control skills
- Proven leadership and team development abilities
- Experience in hotel or full-service restaurant environment
- Strong problem-solving and decision-making skills
- Flexible schedule availability
Job Qualifications
- High school diploma required
- Degree in hospitality, food and beverage management, or related field preferred
- 3-5+ years of F&B leadership experience (manager level preferred)
- Strong financial acumen (budgeting, forecasting, cost control)
- Proven ability to lead and develop teams
- Experience in hotel or full-service restaurant environment
- Strong problem-solving and decision-making skills
- Flexible schedule availability
Job Duties
- Oversee all food and beverage operations across outlets and events
- Ensure service standards, brand compliance, and operational excellence
- Partner with department leaders to deliver seamless guest experiences
- Manage budgets, forecasting, and P&L performance
- Control labor, food, and beverage costs
- Drive revenue through pricing, promotions, and upselling strategies
- Recruit, train, and develop high-performing teams
- Create a culture of accountability, engagement, and service excellence
- Coach supervisors and build leadership bench strength
- Maintain high service standards and guest satisfaction scores
- Handle escalated guest concerns and implement service recovery strategies
- Oversee purchasing, inventory, and vendor relationships
- Ensure compliance with health, safety, and brand standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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