Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $29.15
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
tuition paid upfront
Free lunch
Free parking
free theme park admission
Job Description
Aulani, A Disney Resort and Spa, is a premier resort destination located in Hawaii that combines the magic of Disney with the beautiful natural surroundings of the islands. The resort offers a unique blend of hospitality, entertainment, and cultural experiences, making it a popular choice for families and travelers seeking an unforgettable vacation. Aulani is part of the globally renowned Disney brand, known for its commitment to exceptional guest experiences and high standards of service. The resort features a wide variety of amenities including luxury accommodations, multiple dining options, themed entertainment, and exclusive access to Disney's unique attractions and characters. This establishment prides itself on creating a warm and welcoming environment for both guests and employees, commonly referred to as Cast Members, fostering a collaborative and supportive workplace culture.
The Foods Host/Hostess role at Aulani involves being the first point of contact for guests as they enter dining areas, setting the tone for their culinary experience. This position requires a friendly and engaging personality, capable of managing multiple tasks such as greeting guests, assigning seating, taking to-go orders, and providing directions and event information. The Foods Host/Hostess must exhibit excellent hospitality skills, demonstrating the ability to handle cash transactions accurately while maintaining a smooth flow of operations in a fast-paced environment. Additionally, this role includes responsibilities associated with food quality control, ensuring sanitation guidelines are followed, and maintaining the aesthetic presentation of food items. The Host/Hostess also plays a role in informing guests about entertainment and special events to enhance their overall visit. This position demands flexibility, strong communication skills, and the ability to work varied shifts including weekends, holidays, and nights. The pay rate for this role is $29.15 per hour, with full-time employment offering benefits such as healthcare coverage, tuition assistance, free meals, parking, and theme park admission. Candidates who are enthusiastic about guest interaction and keen to contribute to a magical Disney experience will find this role rewarding and dynamic.
The Foods Host/Hostess role at Aulani involves being the first point of contact for guests as they enter dining areas, setting the tone for their culinary experience. This position requires a friendly and engaging personality, capable of managing multiple tasks such as greeting guests, assigning seating, taking to-go orders, and providing directions and event information. The Foods Host/Hostess must exhibit excellent hospitality skills, demonstrating the ability to handle cash transactions accurately while maintaining a smooth flow of operations in a fast-paced environment. Additionally, this role includes responsibilities associated with food quality control, ensuring sanitation guidelines are followed, and maintaining the aesthetic presentation of food items. The Host/Hostess also plays a role in informing guests about entertainment and special events to enhance their overall visit. This position demands flexibility, strong communication skills, and the ability to work varied shifts including weekends, holidays, and nights. The pay rate for this role is $29.15 per hour, with full-time employment offering benefits such as healthcare coverage, tuition assistance, free meals, parking, and theme park admission. Candidates who are enthusiastic about guest interaction and keen to contribute to a magical Disney experience will find this role rewarding and dynamic.
Job Requirements
- Must be at least 18 years old to be considered for this role
- Able to effectively work independently or as part of a team
- Should have cash handling capabilities and be able to count back proper change
- Ability to multi task and work in a very fast paced environment
- Speed, accuracy and efficiency are required and ability to work well under pressure
- Demonstrated ability to own and resolve guest situations
- Receptive to special requests
- Enthusiastic about interacting and helping guests
- Able to make independent decisions for our guests
- Self-directed (can complete tasks with minimal supervision)
- Willing to follow instructions & take direction
- Flexible/adaptable
- Supportive of other cast working on your team
- Can complete repetitious tasks while maintaining quality
- Willing to work outdoors even in inclement weather
- Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
- Perform all job related functions in a cordial friendly manner, committed to exceeding guests’ expectations
- Must meet state requirements to obtain Hawaii Liquor Commission Card
Job Qualifications
- Previous fine dining restaurant experience
- Understanding of full service environment
- Managing reservation waitlist
- Previous fine dining/table service experience preferred
- Previous leadership experience or office management skills
- Knowledge of Hawaiian/Japanese language preferred
- Full availability for any shift, seven days per week, including nights, weekends, and holidays is preferred
- Strong verbal communication skills
- Excellent hospitality skills
- Ability to multi task and work in a very fast paced environment
Job Duties
- Responsible for welcoming and interacting with all guests
- Responsible for greeting guests and taking their order, entering into POS system and verifying order by repeating back to guest
- Suggests additional items as appropriate
- Receives and processes payment
- Requires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience
- May assemble orders and present to guests according to recipe guidelines
- Knowledge and understanding of safety and sanitation guidelines including temperature requirements
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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