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FOOD & BEVERAGE HOST

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Benefits

Flexible Hours
30 percent discount in the retail store
Merlin Magic Pass giving free admission to Merlin attractions worldwide
Competitive 401K
Discounts through the Merlin Marketplace Website on almost anything purchased online
fun working environment
Opportunities for career development within a global organization

Job Description

Madame Tussauds Hollywood is part of Merlin Entertainments, a global leader in location-based, family entertainment known for creating unforgettable experiences across the world. Merlin Entertainments operates some of the most iconic and immersive attractions globally, welcoming over 67 million visitors annually. Madame Tussauds Hollywood itself is renowned for its wax figure exhibits capturing the essence of celebrities and historical figures, making it a top attraction for tourists and locals alike.

The Food & Beverage Host role at Madame Tussauds Hollywood offers a unique opportunity to be part of the vibrant and dynamic team known as Team Merlin. This position... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Six months to one year experience in relevant food service or customer service roles
  • Ability to stand, bend, kneel, and reach for extended periods
  • Comfortable interacting with diverse guests in a busy environment
  • Strong communication skills
  • Ability to follow safety and hygiene guidelines including COVID-19 protocols
  • Willingness to work flexible hours including nights, weekends, and holidays

Job Qualifications

  • Six months to one year experience working in food service, concessions, attractions, entertainment, or customer service-based positions preferred
  • Fun, dynamic, and friendly personality
  • Excellent communication and listening skills with team members and guests
  • Ability to work in areas with loud noises and confined spaces
  • Self-motivated with strong problem-solving skills
  • Flexible to work various shifts including days, nights, weekends, holidays, and special events

Job Duties

  • Adopt an enthusiastic, assertive, and passionate approach to guest service and demonstrate Merlin Values at every opportunity
  • Seek out guest contact and display enthusiasm and fun energy
  • Maintain a strong sales approach, maximizing sales goal targets
  • Ensure queue lines are managed safely while delivering excellent guest experience
  • Speak comfortably with a variety of guests, visitors, and team members
  • Ensure all public areas have well-stocked displays and points of sale, and maintain cleanliness throughout the day
  • Follow opening and closing procedures as detailed in the operating plan
  • Ensure compliance with health, safety, and security policies, including COVID-19 practices
  • Perform physical activities such as standing, bending, kneeling, and reaching repetitively or for extended periods of time

Job Location

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