Food & Beverage General Manager - Philadelphia Zoo

Aramark Sports & Entertainment is a leading global provider of food, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. With a strong commitment to service excellence and a purpose-driven culture, Aramark aims to create positive impacts for their employees, partners, communities, and the planet. Known for fostering an empowering work environment, Aramark promotes professional growth, encourages the development of new skills, and values diversity and inclusion. They believe that every employee deserves equal employment opportunity and a workplace free of discrimination based on race, color, religion, and other legally protected characteristics.

Specifically, the Philadelphia Zoo in Philadelphia, PA, is seeking a Food & Beverage General Manager to oversee and lead their food and beverage operations. This position is a salaried role with eligibility for bonuses based on financial performance and operational goals. This role offers an excellent opportunity to manage and grow a multi-million dollar revenue food and beverage business within a dynamic venue.

As the Food & Beverage General Manager, you will be responsible for planning, managing, and directing multiple contracted services, including concessions, catering, and premium dining services. You will ensure that all services meet the operating and financial goals, client objectives, and high guest service standards. The role includes hands-on leadership and full accountability for executing food and beverage operations, catering, and special events at the venue. Reporting directly to Senior Leadership, you will lead a talented team of salaried direct reports who manage multiple units and concepts within the operation.

Successful candidates for this role are exceptional operational leaders with proven expertise in managing large venues or multi-unit operations. Your ability to build strong client relationships, demonstrate financial acumen, and leverage data-driven decision-making will be critical to success. You will lead a large team of culinary and operations managers in a fast-paced, high-volume environment. Developing new business opportunities and revenue streams is a key focus, ensuring ongoing growth and profitability of the food and beverage services.

The role demands strong leadership skills to recruit, develop, and mentor new and existing managers. You will maintain compliance with Aramark's stringent operational standards, including safety guidelines and business conduct policies. Your strategic partnership with regional District Managers will help drive the business development strategy and optimize service delivery.

Aramark offers a balanced benefits package designed to support the health and well-being of its employees. This includes various tools and resources aimed at helping employees take care of their health, family, finances, and future. The company culture encourages continuous learning and adaptability, which means job duties may evolve or new responsibilities may be assigned as needed to meet changing business demands.

Overall, this is a remarkable leadership opportunity at a prestigious venue, offering competitive salary, bonus incentives, and comprehensive benefits within a supportive and inclusive organizational culture. If you are a passionate food and beverage operations leader with a history of managing large-scale venues and driving financial performance, this role at Aramark Sports & Entertainment in Philadelphia is an excellent fit to further your career aspirations.