Food and Beverage General Manager

This job opportunity is with a prestigious casino operated by the Choctaw Nation, a respected tribal enterprise known for offering a premium gaming and hospitality experience. The establishment is a high-volume, full-service venue that blends cultural heritage with state-of-the-art facilities. Operating within this environment requires high standards of professionalism, operational expertise, and a commitment to customer satisfaction. The casino features a variety of dining options including casual and fine dining restaurants that cater to a diverse clientele, enhancing the guest experience beyond gaming. This position is full-time and salaried, with a pay rate of $35.16 per hour, and flexible scheduling that varies depending on business needs. Weekly earned wage access is also available, supporting employee financial flexibility.

The General Manager role holds complete responsibility for one or more assigned venues within the casino, serving as the key leader who ensures operational success. This includes managing profitability, operating efficiency, compliance with all applicable Public Health Standards, and elevating the quality of customer service. Reporting directly to the Director of Restaurants, the General Manager's leadership is instrumental in maintaining the seamless functioning of dining operations within a dynamic gaming environment. The ideal candidate is a seasoned hospitality professional with at least five years of progressive management experience, especially in high-volume casual and fine dining settings within gaming operations. Their influence extends to every facet of restaurant management, from hiring and training staff, scheduling, and performance management to budgeting, menu collaboration, and compliance monitoring.

In daily operations, this role demands proactive management to uphold Oklahoma ABLE laws and Choctaw Nation policies, ensuring employees consistently operate within standards that safeguard regulatory adherence and public safety. The General Manager works closely with the Executive Chef and other restaurant leaders to curate menus that balance guest preferences with financial objectives. This role also requires a focus on operational improvements, cost management, and strategic planning, contributing to the long-term success and growth of the venues overseen.

The position requires an individual capable of managing multiple priorities, adapting to changing demands, and fostering a culture of teamwork and inclusiveness across their teams. Through audits, inspections, and active coaching, the General Manager elevates service quality and operational standards. They are also charged with investigating client and guest concerns promptly and thoroughly, maintaining excellent relations that reflect the casino's commitment to customer satisfaction. Financial stewardship is critical, as the General Manager helps develop budgets, monitors profitability, recommends pricing strategies, and manages labor and operational expenses within approved guidelines.

Additionally, the role involves ensuring compliance with government and tribal health regulations, applying stringent controls to meet required standards consistently. As a senior leader within the restaurant management team, this position is pivotal to delivering exceptional guest experiences while supporting the business's financial and regulatory frameworks. Overall, the General Manager serves as a cornerstone in the casino's hospitality leadership, combining expert management skills with a passion for service excellence to sustain and grow this thriving hospitality enterprise.