Food and Beverage FOH Operations Manager

El Paso, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

competitive salary

Health Insurance

Paid Time Off

Retirement Plan

employee recognition programs

Training and development opportunities

Flexible work schedules

Job Description

ASM Global is a renowned leader in the venue management industry, operating a diverse portfolio of stadiums, arenas, convention centers, and theaters worldwide. The company is committed to delivering exceptional guest experiences and operational excellence across its venues. Destination El Paso, a vibrant and dynamic part of ASM Global's portfolio, is a premier destination managing various event spaces and food and beverage services that cater to both local patrons and visitors. With a focus on quality, innovation, and customer satisfaction, Destination El Paso thrives on providing memorable experiences through its extensive offerings and professional management.

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Job Requirements

Bachelor's degree in Hotel, Restaurant and Tourism Management or relevant field
State Managers Food Handling Certificate
3 or more years of hands-on experience
Licensed and insured to operate a motor vehicle in the United States
Ability to work flexible hours, including nights, weekends and holidays as events dictate
Experience with CLOVER point of sale system
Ability to undertake and complete multiple tasks
Excellent organizational, planning, communication and inter-personal skills
Culinary and facilities operations knowledge

Job Qualifications

Bachelor's degree in Hotel, Restaurant and Tourism Management or relevant field
State Managers Food Handling Certificate
3 or more years of hands-on experience
Food and wine knowledge and creativity
Excellent organizational, planning, communication and inter-personal skills
Ability to undertake and complete multiple tasks
Maintain an effective working relationship with clients, employees, exhibitors, patron and others encountered in the course of employment
Follow oral and written instructions and communicate effectively with others in both oral and written form
Organize and prioritize work to meet deadlines
Work effectively under pressure and/or stringent schedule and produce accurate results
Culinary and facilities operations knowledge
Licensed and insured to operate a motor vehicle in the United States
Remain flexible and adjust to situations as they occur
Ability to work flexible hours, including nights, weekends and holidays as events dictate
Experience with CLOVER point of sale system
Operate a personal computer using Windows, Office and other standard office equipment

Job Duties

Assist in developing and implementing Food and Beverage training programs, polices and procedures
Take direction from leadership and effectively organize and supervise all part-time Food and Beverage staff
Coach employees by creating a shared understanding about what needs to be achieved and how to execute
Utilize food production software to assure compliance with contracts
Accurately compute all menu costs for sales opportunities as well as on-going menu revisions
Provide the highest customer service excellence
Oversee food and beverage operations during events to ensure client satisfaction
Create concessions, servers and bartender employee schedules as needed
Follow all card handling policies and procedures, as well as other ASM, Savor and building specific policies and procedures
Mixology/hands on, innovative approach to new offerings
Meet deadlines for reports and/or projects required by General Manager, Assistant General Manager, and/or Director of Food and Beverage
Ensure all Savor Food and Beverage policies and procedures are followed
Assist the food and Beverage Department in maintaining a Health Department score of 90 or higher
Exhibit an attention to detail and consistency in every aspect of service
Demonstrate ability at problem solving, planning, organizing and logistics
Follow all rules and regulations regarding the Savor Safe Alcohol Management Program
Maintain a cooperative, team-like attitude in working with supervisors and fellow employees (including other departments)
Enforce all sanitation procedures including safety guidelines and OSHA requirements
Follow all designated opening and closing procedures to ensure areas are secure and clean
Perform any reasonable requests assigned by management for staffing and performance needs
Other duties as assigned

Job Location

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please contact the employer.

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