Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Flexible Work Options
Job Description
Aramark is a global leader in food service, facilities management, and uniform services, operating in 15 countries worldwide. Known for its commitment to inclusivity, diversity, and social responsibility, Aramark serves millions of customers daily across a variety of sectors including education, healthcare, business, and leisure. The company prides itself on fostering a positive work environment where employees are valued, engaged, and empowered to grow through numerous training and development opportunities. Aramark’s core mission is to deliver innovative solutions that improve customer experiences and contribute positively to communities and the environment, embracing sustainability and ethical practices throughout their operations.
The Food and Beverage Director role at Aramark is an essential leadership position responsible for steering the dining services to meet and exceed the diverse culinary needs and preferences of customers. This full-time managerial position involves strategizing, managing daily operations, leading teams, and ensuring high standards of food quality, safety, and client satisfaction. The Director is tasked with organizing and supervising all aspects of food service operations, including meal preparation, menu development, distribution, and customer service within the scope of the company’s operational framework.
In this position, the Food and Beverage Director acts as a dynamic leader who motivates and develops team members through recruitment, training, and performance oversight. They ensure alignment of food offerings with Aramark’s Executional Framework and cultivate a positive work culture by recognizing staff contributions. Client relations are paramount, requiring the director to identify customer demands and communicate operational enhancements effectively. Financial stewardship is equally vital, as the role demands strict budget management for food, beverages, and labor costs while maximizing profitability and controlling expenses.
The director is also responsible for maintaining compliance with safety, health, and labor regulations, thus safeguarding a secure and sanitary environment for all stakeholders. They are expected to implement labor and food campaigns, drive operational efficiency through cost-effective measures, and maintain productivity by meeting targets for food and labor. Furthermore, the Food and Beverage Director plays a crucial role in forecasting operational needs, overseeing inventory and accounting procedures related to food service, and engaging in sales and contract negotiations to boost revenue and client retention.
Ensuring that food service plans reflect the client’s mission, vision, and sustainability goals is a critical aspect of the role. The director manages all customer-facing areas, fosters valuable client relationships, and represents Aramark in delivering food and beverage solutions that align with organizational standards and environmental responsibility. This position offers an opportunity to lead a multi-faceted team in a fast-paced, service-driven environment with a focus on excellence and continuous improvement. It is ideal for experienced professionals with a passion for food service management and a commitment to operational excellence, financial acumen, team leadership, and customer satisfaction.
The Food and Beverage Director role at Aramark is an essential leadership position responsible for steering the dining services to meet and exceed the diverse culinary needs and preferences of customers. This full-time managerial position involves strategizing, managing daily operations, leading teams, and ensuring high standards of food quality, safety, and client satisfaction. The Director is tasked with organizing and supervising all aspects of food service operations, including meal preparation, menu development, distribution, and customer service within the scope of the company’s operational framework.
In this position, the Food and Beverage Director acts as a dynamic leader who motivates and develops team members through recruitment, training, and performance oversight. They ensure alignment of food offerings with Aramark’s Executional Framework and cultivate a positive work culture by recognizing staff contributions. Client relations are paramount, requiring the director to identify customer demands and communicate operational enhancements effectively. Financial stewardship is equally vital, as the role demands strict budget management for food, beverages, and labor costs while maximizing profitability and controlling expenses.
The director is also responsible for maintaining compliance with safety, health, and labor regulations, thus safeguarding a secure and sanitary environment for all stakeholders. They are expected to implement labor and food campaigns, drive operational efficiency through cost-effective measures, and maintain productivity by meeting targets for food and labor. Furthermore, the Food and Beverage Director plays a crucial role in forecasting operational needs, overseeing inventory and accounting procedures related to food service, and engaging in sales and contract negotiations to boost revenue and client retention.
Ensuring that food service plans reflect the client’s mission, vision, and sustainability goals is a critical aspect of the role. The director manages all customer-facing areas, fosters valuable client relationships, and represents Aramark in delivering food and beverage solutions that align with organizational standards and environmental responsibility. This position offers an opportunity to lead a multi-faceted team in a fast-paced, service-driven environment with a focus on excellence and continuous improvement. It is ideal for experienced professionals with a passion for food service management and a commitment to operational excellence, financial acumen, team leadership, and customer satisfaction.
Job Requirements
- At least a bachelor’s degree or equivalent relevant experience
- Minimum four years of experience in the food and beverage field
- At least 1-3 years of experience in a managerial position
- Experience working in the food and beverage sector
- Strong communication skills
- Capability to establish and sustain effective relationships with clients and customers
- Ability to present outstanding customer service based on Aramark’s guidelines
- Capacity to uphold productive interactions with other units
- Occasional ability to lift, transport, push, and pull items up to 50 pounds
- Stamina to stand for prolonged periods of time
Job Qualifications
- A background of at least four years in the food and beverage industry
- Experience in a managerial role for 1-3 years
- Strong communication and interpersonal skills
- Ability to maintain positive client and customer relationships
- Demonstrated commitment to excellent customer service following Aramark’s service guidelines
- Proven leadership skills with a focus on team development and motivation
- Knowledge of food safety, sanitation, and compliance standards
- Competency in managing budgets, profit and loss reports, and resource allocation
- Capability to coordinate cross-functional efforts for seamless dining service
Job Duties
- Supervise, advise, involve, and enhance teams to boost their impact, encompassing recruitment, evaluation, education, guidance, and performance oversight
- Confirm that food offerings are in line with the Executional Framework
- Assist employees in understanding what goals need to be reached and the steps required to accomplish them through effective coaching
- Show appreciation to staff members for their hard work with rewards and acknowledgment
- Maintain safety and sanitation standards across all operations
- Identify customer demands and adeptly communicate operational advancements
- Embrace the processes and systems utilized by Aramark for better efficiency
- Enhance profit generation while overseeing budgetary constraints, particularly regarding expenditures on food services, drinks, and personnel
- Ensure the completion and ongoing management of profit and loss reports
- Meet the targets established for food and labor requirements
- Implement strategies to manage resources efficiently, ensuring quality and cost control in alignment with budgetary restrictions
- Enact and preserve Aramark’s schedule for labor and food campaigns
- Add value by maximizing operational efficiency, implementing cost-effective measures, and overseeing profit margins
- Attaining thorough conformity with the fundamental tenets of Operational Excellence, which involve overseeing food operations and labor efficiency
- Direct the operations concerning the production, distribution, and serving of food
- Uphold a healthy and secure setting for clients, customers, and staff members to thrive in
- Follow all appropriate policies, regulations, and statutes, which entail safety, health, and hourly wage laws
- Arrange and sustain frameworks and methods for the purchase, acceptance, warehousing, cooking, distribution, and menu innovation of edibles
- Create forecasts for operational components and discuss any variations
- Tasked with handling accounting duties related to these components
- Ensure that the appropriate sanitation and safety measures are in place in relevant areas
- Supervise and organize unit personnel in the coordination of production processes, merchandising initiatives, quality assurance measures, cost containment strategies, labor supervision, and employee development
- Enlist, appoint, foster, and preserve front-line personnel
- Implement scheduled inventory evaluations
- Adhere to the guidelines of ARAMARK, government entities, and accreditation bodies when maintaining records
- Foster relationships with client management and sustain valuable client and customer rapport at every tier within the client establishment
- Is allowed to take part in sales negotiations and contract discussions
- Search for openings to roll out innovative solutions that contribute to increasing sales and retaining clients
- Take charge of managing the customer-facing areas of the restaurant
- Devise and carry out food service schemes that are in line with the client's mission and vision, encompassing environmentally-conscious practices
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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