Food and Beverage Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Training and development programs
Flexible Work Options

Job Description

Aramark is a global leader in food service, facilities management, and uniform services. With operations spanning 15 countries and serving millions of customers daily, Aramark is dedicated to delivering exceptional experiences through innovative solutions and service excellence. The company prides itself on fostering an inclusive work environment where diversity is celebrated and every employee is empowered to reach their full potential. Aramark promotes a culture of respect, equity, and opportunity, ensuring a workplace free from discrimination based on race, color, creed, national origin, age, gender, disability, sexual orientation, or any other protected characteristics.

The Food and Beverage Director position at Aramark is a pivotal management role responsible for overseeing and organizing dining services that satisfy customer dining preferences by offering a variety of cooked meals. This role is critical in executing strategic initiatives that align with Aramark’s standards and customer expectations. The director plays an instrumental role in leading teams, driving financial performance, ensuring compliance with safety and sanitation regulations, and enhancing overall operational productivity. Through effective coaching and staff engagement, the Food and Beverage Director helps employees set and achieve goals while fostering a positive work culture with appropriate recognition and rewards.

The ideal candidate will possess at least four years of experience in the food and beverage industry, including 1-3 years in a managerial capacity. Candidates should have a bachelor’s degree or equivalent relevant experience. They must demonstrate strong communication skills and an ability to build and maintain effective customer and client relationships that support business growth and client retention. The Food and Beverage Director ensures high standards for food quality and customer service while managing budgets, labor costs, and profit and loss reporting. Additionally, the role involves implementing operational excellence protocols, managing inventory, and developing innovative food service strategies that reflect the client’s mission and vision, including environmentally friendly practices.

As part of this role, the director will be responsible for recruiting, training, and developing front-line staff, overseeing scheduling, and maintaining safety and sanitation standards in all operations. They will also lead efforts in sales negotiations, contract discussions, and seek opportunities for innovation to enhance sales and client satisfaction. Aramark’s commitment to employee development includes providing ongoing training, leadership workshops, and access to online learning platforms, supporting career advancement within a global organization dedicated to positive change for communities and the environment.

Job Requirements

  • Background of at least four years in the food and beverage field
  • Managerial experience for a minimum of 1-3 years
  • Experience working in the food and beverage sector
  • Bachelor’s degree or equivalent relevant experience
  • Strong communication skills
  • Ability to build and sustain effective client and customer relationships
  • Capability to deliver outstanding customer service based on Aramark’s service standards
  • Ability to maintain productive interactions with other departments
  • Physical ability to lift and move up to 50 pounds
  • Stamina to stand for long periods

Job Qualifications

  • At least four years of experience in the food and beverage field
  • Minimum one to three years in a managerial role
  • Experience working in the food and beverage sector
  • Bachelor’s degree or an equal amount of relevant experience
  • Strong communication skills
  • Capability to establish and sustain effective relationships with clients and customers
  • Skillful presentation of outstanding customer service based on Aramark’s prescribed service guidelines
  • Capacity to uphold productive interactions with other units for a seamless dining service atmosphere
  • Ability to lift, transport, push, and pull items weighing up to 50 pounds
  • Must possess the stamina to stand for prolonged periods

Job Duties

  • Supervise, advise, involve, and enhance teams to boost their impact, encompassing recruitment, evaluation, education, guidance, and performance oversight
  • Confirm that food offerings are in line with the Executional Framework
  • Assist employees in understanding what goals need to be reached and the steps required to accomplish them through effective coaching
  • Show appreciation to staff members for their hard work with rewards and acknowledgment
  • Maintain safety and sanitation standards across all operations
  • Identify customer demands and adeptly communicate operational advancements
  • Embrace the processes and systems utilized by Aramark for better efficiency
  • Enhance profit generation while overseeing budgetary constraints, particularly regarding expenditures on food services, drinks, and personnel
  • Ensure the completion and ongoing management of profit and loss reports
  • Meet the targets established for food and labor requirements
  • Implement strategies to manage resources efficiently, ensuring quality and cost control in alignment with budgetary restrictions
  • Enact and preserve Aramark’s schedule for labor and food campaigns
  • Add value by maximizing operational efficiency, implementing cost-effective measures, and overseeing profit margins
  • Attain thorough conformity with the fundamental tenets of Operational Excellence, which involve overseeing food operations and labor efficiency
  • Direct the operations concerning the production, distribution, and serving of food
  • Uphold a healthy and secure setting for clients, customers, and staff members to thrive in
  • Follow all appropriate policies, regulations, and statutes, which entail safety, health, and hourly wage laws
  • Arrange and sustain frameworks and methods for the purchase, acceptance, warehousing, cooking, distribution, and menu innovation of edibles
  • Create forecasts for operational components and discuss any variations
  • Tasked with handling accounting duties related to these components
  • Ensure that the appropriate sanitation and safety measures are in place in relevant areas
  • Supervise and organize unit personnel in the coordination of production processes, merchandising initiatives, quality assurance measures, cost containment strategies, labor supervision, and employee development
  • Enlist, appoint, foster, and preserve front-line personnel
  • Implement scheduled inventory evaluations
  • Adhere to the guidelines of ARAMARK, government entities, and accreditation bodies when maintaining records
  • Foster relationships with client management and sustain valuable client and customer rapport at every tier within the client establishment
  • Is allowed to take part in sales negotiations and contract discussions
  • Search for openings to roll out innovative solutions that contribute to increasing sales and retaining clients
  • Take charge of managing the customer-facing areas of the restaurant
  • Devise and carry out food service schemes that are in line with the client’s mission and vision, encompassing environmentally-conscious practices

Job Criteria

Experience

Mid Level (3-7 years)


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