Food & Beverage Director

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $66,200.00 - $105,700.00
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Work Schedule

Flexible
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Benefits

401(k)
Dental Insurance
Employee Discounts
Health Insurance
Paid Time Off
Vision Insurance

Job Description

The hiring establishment is a hotel with a dedicated food and beverage department, offering diverse dining experiences including restaurant, bar, banquet, and kitchen operations. This company values high levels of guest satisfaction, operational efficiency, and profitability. As a hospitality business, it aligns its services with brand standards, company policies, and health and safety regulations to ensure quality and safety. The organization supports its employees through comprehensive benefits like 401(k), dental insurance, employee discounts, health insurance, paid time off, and vision insurance, contributing to an attractive work environment and encouraging professional growth and well-being.

The role focuses on overseeing all food and beverage operations within the hotel. This position involves strategic planning, management, and coordination of the department's functions to meet the hotel’s objectives and goals. Key responsibilities include developing innovative menus based on market research and contemporary food trends while ensuring cost-effectiveness and dietary considerations. The role requires supervising dining areas, bars, banquet spaces, and kitchen operations to uphold quality standards for food presentation, service, and cleanliness. The manager ensures compliance with health and safety guidelines, recruits and trains staff, sets performance expectations, and fosters staff development through ongoing training programs.

The person in this role is expected to manage the budget effectively, analyzing sales, expenses, and inventory to identify ways to improve cost efficiency and profitability. Vendor relationships and contracts fall under their purview too, requiring collaboration with procurement teams. Leading by example to promote exceptional customer service and promptly addressing guest concerns are critical aspects of this job. The position also entails regular interaction with guests to anticipate needs and enhance satisfaction continuously.

Collaboration with chefs, restaurant managers, and other departments is vital for smooth operations. Effective communication throughout the team and cooperation with marketing and sales are necessary to develop promotional strategies that increase revenue. This role requires strong leadership, operational expertise, and a commitment to maintaining the highest hospitality standards. It is suited for someone who can work flexible hours including evenings, weekends, and holidays, and can manage the physical demands of the job. The ideal candidate will have relevant education in hospitality or culinary arts, experience in a similar role, and proficient skills in technology for inventory and financial management.

Job Requirements

  • Must have a Bachelor's degree in Hospitality Management, Culinary Arts, or related field
  • Proven experience in food and beverage operations management
  • Strong leadership capabilities and team motivation skills
  • In-depth knowledge of food handling guidelines, safety regulations, and licensing
  • Excellent communication skills in English
  • Ability to work under pressure and multitask effectively
  • Proficient in relevant software for inventory and financial tasks
  • Capability to work flexible hours, including evenings, weekends, and holidays
  • Physical ability to stand or walk for extended periods
  • Visual acuity for near and far vision
  • Ability to climb stairs
  • Clear speech and hearing ability
  • Physical capacity to bend, stretch overhead, and lift/carry up to 25 pounds

Job Qualifications

  • Bachelor's degree in Hospitality Management, Culinary Arts, or related field preferred
  • Proven experience in a similar food and beverage management role
  • Strong leadership and team management skills
  • Knowledge of menu planning, costing, and inventory management
  • Excellent communication and interpersonal skills
  • Ability to handle pressure and multitask
  • Proficiency with inventory management and financial analysis software
  • Flexible availability including evenings, weekends, and holidays

Job Duties

  • Develop and implement strategic plans for the food and beverage department aligned with hotel objectives
  • Conduct market research to identify trends and customer preferences
  • Create innovative menus considering dietary requirements and cost-effectiveness
  • Supervise and coordinate daily food and beverage operations including dining areas, bars, banquet spaces, and kitchen
  • Monitor and maintain quality standards for food presentation, service, and cleanliness
  • Ensure compliance with health and safety regulations and licensing requirements
  • Recruit, hire, train, and supervise food and beverage staff and conduct performance evaluations
  • Prepare and manage departmental budget ensuring profitability and cost control
  • Monitor sales, expenses, and inventory to identify improvement and cost-saving opportunities
  • Negotiate vendor contracts and pricing with procurement team
  • Lead by example to foster exceptional customer service culture
  • Address guest concerns promptly and effectively
  • Interact regularly with guests to gather feedback and exceed expectations
  • Collaborate with chefs, restaurant managers, and other departments for seamless operations
  • Coordinate with marketing and sales to develop promotional strategies and drive revenue growth
  • Maintain open communication channels within the team to address issues promptly

Job Criteria

Experience

Mid Level (3-7 years)


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