Food and Beverage Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Flexible Work Options

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, dedicated to delivering exceptional experiences to millions of customers daily across 15 countries. Committed to creating a positive impact on our colleagues, partners, communities, and the environment, Aramark fosters an inclusive work environment where every employee has an equal opportunity to grow, learn, and contribute. The company's non-discrimination policy ensures fairness and respect for all individuals regardless of race, color, creed, national origin, age, gender, pregnancy status, disability, sexual orientation, gender identity, genetic makeup, military history, protected veteran status, or any other legally protected characteristics. With a broad spectrum of services tailored to diverse industries including education, healthcare, business dining, sports, and leisure, Aramark continuously innovates to meet evolving customer needs and enhance satisfaction through quality and service excellence.

The role of Food and Beverage Director at Aramark is a pivotal leadership position focused on overseeing and optimizing all aspects of dining services. The Director is responsible for managing teams, ensuring operational efficiency, maintaining high standards of food safety and sanitation, and aligning offerings with client expectations and the Executional Framework. This position requires strategic planning and execution to fulfill diverse dining needs by organizing a variety of cooked meals and beverages that cater to a wide customer base. The Food and Beverage Director plays a crucial role in client relationship management, understanding customer demands, and communicating operational advancements effectively to enhance satisfaction and retention.

Financial stewardship is central to the role, where the Director manages budgets, controls expenditures related to food service, beverages, and staffing, and ensures profitable operations. This includes overseeing the preparation and ongoing management of profit and loss statements, meeting labor and food cost targets, and implementing resource management strategies that maximize quality while controlling costs. The Director champions productivity by adhering to Aramark’s labor and food campaign schedules, driving operational excellence, and fostering a culture of continuous improvement.

Ensuring compliance with all relevant health, safety, and wage laws is imperative, safeguarding a secure and hygienic environment for customers and employees alike. The Food and Beverage Director is tasked with leading procurement, inventory control, menu innovation, and quality assurance activities. They also play an instrumental role in recruitment, training, coaching, and performance management of front-line and supervisory staff, fostering employee development and elevating team performance. Active participation in sales negotiations, contract discussions, and exploring new business opportunities to increase revenue and client retention are key components of the position.

This full-time role requires strong communication skills, the ability to build effective business relationships, and a commitment to delivering excellent customer service following Aramark's standards. Candidates must have the stamina to stand for long periods and occasionally handle physical tasks such as lifting up to 50 pounds. The Food and Beverage Director is pivotal in shaping the dining experience that aligns with the client’s mission and vision, including the integration of environmentally conscious practices. This role offers the opportunity to work with a globally recognized company that values innovation, inclusivity, and professional growth.

Job Requirements

  • Four years of experience in food and beverage management
  • Experience managing teams and operations
  • Bachelor's degree or equivalent practical experience
  • Strong verbal and written communication skills
  • Ability to work flexible hours including standing for long durations
  • Physical ability to lift up to 50 pounds
  • Knowledge of food safety and sanitation standards

Job Qualifications

  • At least four years of experience in the field
  • Minimum 1-3 years of managerial experience
  • Experience working in the food and beverage sector
  • Bachelor’s degree or equivalent relevant experience
  • Strong communication skills
  • Ability to establish and sustain effective client and customer relationships
  • Skilled in presenting outstanding customer service per Aramark guidelines
  • Ability to maintain productive interactions with other units
  • Ability to lift, transport, push, and pull items weighing up to 50 pounds
  • Stamina to stand for prolonged periods

Job Duties

  • Supervise, advise, involve, and enhance teams to boost their impact
  • Confirm that food offerings are in line with the Executional Framework
  • Assist employees in understanding goals and steps to accomplish them through effective coaching
  • Show appreciation to staff with rewards and acknowledgment
  • Maintain safety and sanitation standards across all operations
  • Identify customer demands and communicate operational advancements
  • Embrace Aramark processes and systems for efficiency
  • Enhance profit generation while overseeing budgetary constraints
  • Ensure completion and management of profit and loss reports
  • Meet targets for food and labor requirements
  • Implement resource management strategies for quality and cost control
  • Enact and preserve Aramark’s schedule for labor and food campaigns
  • Maximize operational efficiency and oversee profit margins
  • Ensure thorough conformity with Operational Excellence principles
  • Direct the production, distribution, and serving of food
  • Uphold a healthy and secure setting for clients, customers, and staff
  • Follow policies, regulations, and statutes related to safety, health, and wages
  • Arrange and sustain frameworks for purchase, acceptance, warehousing, cooking, distribution, and menu innovation
  • Create operational forecasts and handle accounting duties
  • Supervise and organize unit personnel in production, merchandising, quality assurance, cost containment, labor, and employee development
  • Recruit, appoint, foster, and preserve front-line personnel
  • Implement scheduled inventory evaluations
  • Adhere to ARAMARK, government, and accreditation body guidelines for record keeping
  • Foster relationships with client management and sustain valuable rapport
  • Participate in sales negotiations and contract discussions
  • Explore opportunities for innovative sales and client retention solutions
  • Manage customer-facing restaurant areas
  • Devise and carry out food service schemes aligned with the client's mission and vision including environmental practices

Job Criteria

Experience

Mid Level (3-7 years)


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